Self Directed Support Service
By Ideal For All
Support, advice and information on Personal Budgets
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Advice services and activities. View these on the map or scroll down the page to look at the list below. Currently displaying 123 services and activities
Support, advice and information on Personal Budgets
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Advice and guidance
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Polish, Eastern European
An Advice & Guidance Service for Deaf and hard of hearing people.
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Advice and assistance on all areas plus specialist debt service.
Quality: Investors in People
Providing a great quality accredited advice and guidance service.
Ethnicity focus: Indian, Pakistani, Bangladeshi
More detailsAdvice and Guidance covering housing, benefits, employment and health and education.
Quality: Staff subject to Disclosure & Barring Service
Our team of advisors are based at children’s centres and community centres around the area of Sandwell. They are multi-skilled aiming to provide one step services and can deal with queries relating to: general advice, benefit checks, welfare rights, immigration services and housing advice.
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This service offers impartial advice and information on a wide range of disability related issues.
Quality: Matrix
The service supports individuals and families affected by the complexities of the Benefits system and are being impacted by recent welfare reforms.
Quality: Staff subject to Disclosure & Barring Service
Advice and information covering benefits, debt, housing, immigration, consumer, employment plus specialist Debt Casework and Financial Capability training.
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Advice on benefits, debt, housing, Immigration, employment plus specialist casework in debt and financial capability training.
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Advice and information IN benefits, debt, housing, immigration, consumer, employment plus specialist Debt Casework and Financial Capability training.
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Advice and information in benefits, debt, housing, immigration, consumer, employment plus specialist Debt Casework and Financial Capability training.
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Free advice to people living in Sandwell.
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Bangladeshi
Agewell runs a number of weekly exercise sessions for the Over 50s and less able of all ages.
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Supporting frail people living with multiple / complex health conditions in the Soho & Victoria Ward.
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Congolese, Afro Caribbean
Community based, face-to-face support for people with arthritis
Ethnicity focus: English
More detailsFor instance, for those with a hearing loss, we can provide hearing loops, flashing light doorbells and vibrating alarms, to overcome some of the everyday problems. For those with a visual impairment, we can provide such things as liquid level indicators, anti glare glasses, symbol canes and long canes. Where feasible, we can offer demonstrations of some of the equipment we have on our sites and can also give advice on other equipment and signpost you to providers, such as hearing aid support.
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A telephone call back service that consist of support that is tailored to you. This is NOT telephone counselling or therapy
Quality: Staff subject to Disclosure & Barring Service
We provide Welfare Rights and Benefits Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.
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Providing support with education
SEND specialist tutoring
Tailored tutoring 1-1
Counselling and Psychotherapy
Life skills and social skills support
Giving individuals a safe place to be themselves and grow
Maths and English
Quality: Staff subject to Disclosure & Barring Service
(Wednesday 9:00am-3pm) Free employment, traineeship, apprenticeship advice and support to 16+ years living in the Black Country.
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Bangladeshi
Specialist Citizens Advice Bureau service for brain injury survivors and their close families.
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Brook offers free Relationship and Sex education Training to professionals working with young people across the Midlands.
Quality: Staff subject to Disclosure & Barring Service
Brushstrokes mission statement, Welcome the Stranger, guides our work to help the most vulnerable members of our community as well as newly arrived families and individuals in Sandwell, West Birmingham and Dudley.
#SHIP
Quality: Staff subject to Disclosure & Barring Service
BSL Interpreting Services
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BUDS Activity Sessions operate at various venues within the Borough of Sandwell.
Quality: PQASSO Level 1
Activities provided range from social, recreational, health activities to advice, training and focused interventions offering a holistic family approach.
Ethnicity focus: Bangladeshi
More detailsThe service aims to close the gap in health inequality by ensuring that deaf patients have access to a full range of communications support, as well as advice and information to enable them to feel included in their care and medical treatment.
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Crossroads offer personalised care and support to enable you to remain living in your own home. Our care is person-centred and can be provided to people of all ages, disabilities and health conditions, 24 hours daily.
Quality: CQC Registered
Advice, guidance and support for carers and families of people with dementia.
Quality: PQASSO Level 1
With thanks to funding from the National Lottery Community Fund our Wrap Around Health & Wellbeing – Caring Lifestyle Balance service aims to help improve the overall health and wellbeing of carers living in Sandwell and surrounding areas.
Quality: CQC Registered
A fun social session with free refreshments and a range of activities.
Quality: Staff subject to Disclosure & Barring Service
Support service for 65+ in Tividale & Rowley areas of Sandwell
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Low level support and signposting service that is free to access and referrals are open to everybody aged 18 years and over and includes people with disabilities and long-term conditions, mental health, learning disability and dementia, as well as carers.
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Community support and activity
Quality: Staff subject to Disclosure & Barring Service
The cost of living team are here to provide you with a wide range of information, advise and guidance.
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Bangladeshi
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
All in a single service, provided by trained and experienced advice workers from Sandwell Consortium and Citizens Advice Sandwell & Walsall.
We want to help you to have a real change in your financial circumstances through an increase in your household income and a reduction in your household expenditure.
This is a drop-in service, so no appointment is necessary.
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#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
All in a single service, provided by trained and experienced advice workers from Sandwell Consortium and Citizens Advice Sandwell & Walsall.
We want to help you to have a real change in your financial circumstances through an increase in your household income and a reduction in your household expenditure.
This is a drop-in service, so no appointment is necessary.
More details
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
All in a single service, provided by trained and experienced advice workers from Sandwell Consortium and Citizens Advice Sandwell & Walsall.
We want to help you to have a real change in your financial circumstances through an increase in your household income and a reduction in your household expenditure.
This is a drop-in service, so no appointment is necessary.
More details
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
More details
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
More details
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
More details
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
All in a single service, provided by trained and experienced advice workers from Sandwell Consortium and Citizens Advice Sandwell & Walsall.
We want to help you to have a real change in your financial circumstances through an increase in your household income and a reduction in your household expenditure.
This is a drop-in service, so no appointment is necessary.
More details
#COLT
We are offering a free and confidential service:
Benefits and debt advice
Energy advice
Help with budgeting
Employment support
Help to get online
More details
Cranston’s. Is a drug and alcohol recovery group and on Wednesday as a drop in session and we can also do referrals
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When – First Wednesday of every Month.
Time – 10am – 3pm
Where – The Oak Tree Centre, Tame Road, Oldbury, B68 0JP.
The day club, with thanks to funding from SCVO, will offer a welcoming, safe and secure place for adults with care needs to enjoy a change of scenery, do a variety of activities, enjoy a hot meal and socialise.
The club is also an opportunity for family carers to have some much-needed respite, although they are welcome to attend too if they prefer.
We encourage independence, but a skilled team of Crossroads Care Support Workers are on hand to assist people with mealtimes and toileting needs if required.
The day club is open to all adults living with any condition, including dementia, regardless of whether they currently access Crossroads care services or not.
There will be a range of social activities each week, including quizzes, puzzles, card games and gentle exercise for those who can, with staff ensuring that everyone has an enjoyable and fulfilling time.
Booking - The cost of £45.00 per person includes activities, refreshments throughout the day, a hot lunch and care assistance.
To book your place, please complete a booking form. A booking form must be completed as we need details of medical conditions, medication and care requirements, as well as any dietary requirements. For a printed booking form, please call 0121 553 6483.
Please return to: Luke McCubbin, Crossroads Caring for Carers, 494 Wolverhampton Road, Oldbury, West Midlands B68 8DG or email to luke.mccubbin@crossroads-caringforcarers.org.
Please note that payment and dietary requirements are needed two weeks before the session.
Quality: CQC Registered
We offer personal care to support with daily living needs, enabling people with complex needs to remain in their own home for longer. This can be provided alongside social care services or funded by the person themselves or their family.
If you have a personal budget, we are here to help and support you with your care package.
Quality: CQC Registered
The Dudley Carers Wellbeing Service provide a wellbeing service to all age carers throughout the Dudley borough, providing them with access to support and services tailored to their individual needs to enable them to live their own lives healthily.
Quality: CQC Registered
We provide support and advice for employment.
Quality: Matrix
Energy Support Advice
Quality: Staff subject to Disclosure & Barring Service
Informal English Classes held at BIC for Women
Pre entry Level
Quality: Staff subject to Disclosure & Barring Service
food parcels and advice
Quality: Staff subject to Disclosure & Barring Service
A warm welcome awaits you at our weekly 'Places of Welcome' drop-in session.
Quality: Staff subject to Disclosure & Barring Service
On the last Saturday of every month we open our Community cafe between 1pm-3pm. We offer a welcoming environment and amazing value brunches for the local community. We support the local community through isolation and loneliness by opening our doors to everyone.
Quality: Staff subject to Disclosure & Barring Service
Free arts and crafts sessions every Saturday morning, use our craft equipment or bring your own project along, we welcome all crafts, such as latch hook, knitting, cross stitch, scrap book making etc. Free drinks and snacks available starting 10am - 12pm
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Afro Caribbean
We are currently running a free young people’s mental health project (aged 18-25) thanks to a small amount of funding. This means that we are in a position to offer a limited amount of young people who fit this demographic 8 free therapy sessions after an initial assessment and donation of £10
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Our Functional Skills qualifications are available for registration and include an assessment at all 5 levels from Entry Level 1 to Level 2.
We offer face to face and online lessons.
Quality: Staff subject to Disclosure & Barring Service
FREE!!
Positive Steps Girls Youth Club in Tipton for all girls aged between 10- 18 years old
Every Tuesdays and Thursdays 5pm -7pm
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Bangladeshi
Harassment and discrimination support to individuals in Sandwell who have experienced discrimination or harassment.
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A service to support you to tackle the issues that may be causing you concerns BID are able to offer an accessible advice and guidance service that can provide you with important information or signposting you to other appropriate services to support you in improving your health and wellbeing
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A culturally sensitive day service operates Mondays and Wednesdays 10.30am - 3pm providing support to older people 65+ but can accommodate younger ages 50+. Activities to improve fitness and education for better health and well being with a hot nutritious meal.
Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Congolese, Afro Caribbean
The aim of local Healthwatch is to give local people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
Quality: Staff subject to Disclosure & Barring Service
CBO is regulated by OISC and provide free immigration and nationality advice at level 1 to Sandwell residents.
Ethnicity focus: Bangladeshi
More detailsImmigration Advice
Quality: Staff subject to Disclosure & Barring Service
Age UK Sandwell is a trusted independent charity operating under the well-regarded Age UK brand. Our services are designed to meet the specific needs of people aged 50+ living in Sandwell. We offer a comprehensive range of support, including information and advice, support for those affected by dementia, social groups, physical activities, and a wills and lasting powers of attorney service
Quality: Staff subject to Disclosure & Barring Service
Direct Payments means receiving money to enable more choice and control over the services you require.
Quality: Matrix
To identify client needs, help and support to access their welfare rights and benefit entitlements and support them through the claiming process.
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Pakistani, Bangladeshi
Our advisers are multi-skilled and lingual (Arabic, English and Bangladeshi) and aim to provide a "one stop service" and can deal with a range of queries and in certain cases support clients to access specialist services
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Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.
Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Congolese, Afro Caribbean
Employment Support and Advice
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Tenancy related support for vulnerable adults across the Sandwell area.
Supporting them to maintain independence and re-engage with community activities.
Quality: Staff subject to Disclosure & Barring Service
Community Hub will be offering free, confidential and impartial advice and signposting with a free drink and snack in a warm and welcoming environment.
Quality: Investors in People, Staff subject to Disclosure & Barring Service
Our Mobile Unit will be offering free, confidential and impartial advice with signposting to local and national support organisations over a hot drink and snack in a warm and welcoming environment.
Quality: Investors in People, Staff subject to Disclosure & Barring Service
Cancer support group. 2nd Saturday of each month 10.30am - 12pm. Contact Ameena 0121 525 3909.
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Cancer support group
Quality: Investors in People, Matrix
Living crises
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If you or someone you know has been diagnosed with cancer, we can help. Find out what to expect, get information, practical advice and support, hear from experts and read about other people’s experiences.
Quality: Staff subject to Disclosure & Barring Service
As part of our Sandwell Health Inequalities Programme, we are happy to introduce our 6 weeks 'Healthy Minds, Healthy You' Programme led by Saeed Nasser – Counsellor and Clinical Supervisor. Every Friday evening starting 20th October from 6:00pm - 7:00pm @ YCA Cultural Centre, B70 9SJ
The course is FREE OF CHARGE.
Ready to nurture your mental well-being? Join our 6-week journey of self-discovery, thought-provoking discussions and personal growth in a safe & supportive space.
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Closed group for the NHS
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Supporting parents with a learning disability and/ or Autism who are subject to, or at risk of interventions from Children's Services by offering a range of support options which includes the provision of Independent Advocacy and Independent Living Skills support
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PAGE - Parents, Advocacy, Guidance and Empowerment
Supporting parents with a learning disability and/ or Autism who are subject to, or at risk of interventions from Children's Services by offering a range of support options which includes the provision of Independent Advocacy and Independent Living Skills support.
Quality: Matrix
A programme of sessions on a variety of Mental Health topics.
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A bespoke training package service covering issues such as respect and dignity, the Equality Act, the Equality Duty…
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We have been planning our activities and currently only delivering 1-2-1 basis supporting local residents set up the online NHS app etc. We are set to meet with the project monitoring officer and go through our delivery plan and have the project paperwork training date set as well. By next quarter we should have a full breakdown and case study of the project. We have started delivering small group interventions.
The overall project outcomes are:
Outcome 1
Disadvantaged residents better understand how to prevent ill health for themselves and their families
Outcome 2
800 people are better managing their existing/ emerging health conditions
Outcome 3
Disadvantaged residents will access local information and services to support individual and family wellbeing
Outcome 4
Residents in disadvantaged communities are more able to support family, friends, and community members
Outcome 5
Health and digital literacy is supported and strengthened in Sandwell services
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Real Respect interventions use developmentally age-appropriate material. We explore how we take personal responsibility in situations where we interact with other people, with a focus upon respecting both ourselves and others. We want participants to learn how to reflect upon their choices and consequences. Most importantly, we want participants to have safe and healthy experiences with other people and we our long term strategy is to contribute to reducing problematic sexual behaviours amongst children and young people via open minded, yet safely boundaried discussion spaces. We want participants to know who their support network is should they experience any difficulties or worries they need to talk about when it comes to love, relationships and sexual activity. We work closely with school/college/referrers throughout the programme and share any safeguarding or other concerns, should we have them.
Quality: Staff subject to Disclosure & Barring Service
Hot drinks, light refreshment, warm room, activities, socialising and religious guidance if requires.
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Room hire
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Sandwell Community Navigators deliver a free wellbeing support service to residents aged 18+ across Sandwell. There are opportunities to find information, advice and support to meet your needs.
Quality: CQC Registered
The Community Offer provides low level practical support and access to personalised information, advice and guidance to anyone aged 18+. Supporting your wellbeing and helping you live as safely and independently as possible.
Quality: Matrix
The Sandwell Adult Discussion Group offers an opportunity for Autistic Adults to meet within a safe and supportive environment. The group is free to attend. The groups offers topic based discussions which are led by those attending and supported by an Autism Specialist Worker. For more details please see service description.
Quality: Staff subject to Disclosure & Barring Service
We are now part of the Sandwell Council Warm Spaces programme - providing a warm space to everyone on:
- Wednesday: 11am - 3pm
Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Polish, Eastern European
Supporting Older adults and carers in hospital and at home
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We provide pre entry and entry 1 ESOL through #SLN
Providing free basic language support
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Floating Support for residents of Sandwell suffering Mental Ill Health, with a Housing Related Need
Quality: Investors in People, Staff subject to Disclosure & Barring Service
Specialist Debt Casework Service call 0121 726 6745 for appointment, appointments available across Sandwell & Walsall
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A welcoming church service with children’s group Refreshments served after the service
Quality: Staff subject to Disclosure & Barring Service
Sandwell Stroke Recovery Service provides high quality information, practical advice and emotional support following a stroke.
Quality: Staff subject to Disclosure & Barring Service
Sandwell Women’s Aid offer a number of awareness and support programmes in schools that: raise awareness of domestic violence, sexual violence and sexual exploitation; challenge negative myths and stereotypes held around domestic violence, gender and culture; provide information, skills and knowledge to allow children and young people to access support networks; and identify potential/current victims of abuse and offer them further support.
Quality: Investors in People