Crossroads Accelerated Response Service
Address details |
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| Organisation | Crossroads Care |
| Address |
494 Wolverhampton Road
Oldbury
West Midlands B68 8DG West Midlands |
Contact details |
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| CAL@Crossroads-caringforcarers.org | |
| Phone | 0121 553 6483 |
| Website | https://www.sandwellcrossroads.org/ |
| Opening hours | 8:30 - 4:30 Monday to Thursday 8:30 - 4:00 Friday |
| Accessibility details | Fully accessible. |
The Crossroads Accelerated Response Service (CARS) provides the same high-quality services that our well-established Carers Assistance Line can, with additional features for cared for individuals or those who have recently been discharged from hospital. The service can help you to manage your life and retain your independence.
Support available from CARS includes –
Assessments: Conducting telephone or face-to-face evaluations to determine support needs.
Practical Assistance: Providing benefit and winter fuel payment advice, prescription collection, shopping tasks, IT support, and help with online bill payments.
Escorted Support: Accompanying you to GP or hospital appointments and arranging medical visits for those struggling with IT or phone systems.
Emergency Assistance: Offering immediate help through 111
Training: Delivering in-home training on equipment use
Winter Support: Supplying Winter Warm Packs to carers and cared-for individuals.
Service details |
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| Categories | Advocacy, Advice, Finding work and training, Housing advice & support, Counselling and listening |
| Staff Qualifications | We are fully compliant with the Care Quality Commission. |
| Gender | All |
| Quality standards | CQC Registered |