Find health & wellbeing services near you

Support, advice and information on Personal Budgets

Basic session, free and no booking required. Takes place Tuesday 2.30pm - 3.30pm.

Offering advice services to people and their families affected by Sickle Cell and Thalassaemia

An Advice & Guidance Service for Deaf and hard of hearing people.

Advice and assistance on all areas plus specialist debt service.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

CBO provides free and impartial advice to Sandwell residents on issues around; welfare benefits, Immigration and debt.

Quality: Investors in People
Ethnicity focus: Indian, Pakistani, Bangladeshi

Advice, information, guidance, befriending and accompaniment to refugees and asylum seekers from French Speaking Countries

This service offers impartial advice and information on a wide range of disability related issues.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Advice on benefits, debt, housing, Immigration, employment plus specialst casework in debt and financial capability training

Ethnicity focus: English, Turkish, Indian, Polish, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Advice and information IN benefits, debt, housing, immigration, consumer, employment plus specialist Debt Casework and Financial Capability training

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Advice and information in benefits, debt, housing, immigration, consumer, employment plus specialist Debt Casework and Financial Capability training.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Advice and information covering benefits, debt, housing, immigration, consumer, employment plus specialist Debt Casework and Financial Capability training.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Advice and assistance in benefits, debt, employment, housing, immigration plus specialist debt service.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Free energy advice visits.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Our information and advice is a core service for our organisation and is there to provide support to older people and their carers. Areas of advice can include benefits, housing social care, consumer rights and many other subjects or issues of interest.

Agewell runs a number of weekly exercise sessions for the Over 50s and less able of all ages.

Sessions last for 1-2 hours to participate and are held at various community venues across Sandwell. Sessions have a chargeable fee.

Meet up with old friends and make new ones, make your heart stronger, maintain and protect healthy bones and improve your mobility.

Dedicated service for young, disabled people to meet and make new friends. Self referrals or through other agencies. A typical night may include: trips out, music/dancing, basic skills and independent living skills training, advice, guidance and awareness, arts and crafts, board games, 'fitnniss' sessions.

Community based, face-to-face support for people with arthritis

Ethnicity focus: English

Peer support in the community for people with arthritis

Ethnicity focus: English

For instance, for those with a hearing loss, we can provide hearing loops, flashing light doorbells and vibrating alarms, to overcome some of the everyday problems. For those with a visual impairment, we can provide such things as liquid level indicators, anti glare glasses, symbol canes and long canes. Where feasible, we can offer demonstrations of some of the equipment we have on our sites and can also give advice on other equipment and signpost you to providers, such as hearing aid support.

Basic Computing Skills.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Very basic English sessions. No Booking required.

Be Well works with people over the age of 65 living in Tipton, Princes End and Great Bridge. The project aims to support people to remain at home in the community by engaging community services and providing short term support. Referrals can be made by anyone via our Be Well helpline and email address

Quality: Staff subject to Disclosure &Barring Service

We provide welfare Rights and benefit Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

SWA support victims of domestic abuse, rape and sexual violence, sexual exploitation and human trafficking in the West Midlands.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Specialist Citizens Advice Bureau service for brain injury survivors and their close families.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

BSL Interpreting Services

Offering skills related to getting people into employment.

Sure Start Children Centres - Tipton, Burnt Tree and Great Bridge

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Starting a new business? Don’t know where to begin? We’ll provide you with the tools and resources to help you succeed. Find out how to choose the right ideas, research your market, write a business plan, submit applications for funding, and work with partners. Contact us NOW to find out more.

The service aims to close the gap in health inequality by ensuring that deaf patients have access to a full range of communications support, as well as advice and information to enable them to feel included in their care and medical treatment.

Help and support for carers.

We refer carers to Sandwell Enquiry for a Carers Assessment as they maybe entitled to a Carers Direct Budget, if they meet Adult Services criteria they will receive a small amount of money that can either pay for a respite care or befriending service which will give them a break from their caring responsibilities and can pursue any interests and hobbies or just meet friends knowing that their loved one is being cared for and supported.

In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If carers do not meet Adult service eligibility criteria, they can always purchase our service privately as a self funder.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

A free independent and confidential advocacy and support service.

Free telephone befriending service supporting carers, former carers, the bereaved, the frail-elderly and the socially isolated.

YEST is a non-profit community project as an immediate response to the social and educational needs of disaffected and disadvantaged young people affecting the dynamics at home and School, whilst increasing the risk of permanent exclusion with consequential anti-social and risky behaviours.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English

Main Office for Sandwell

Support service for 65+ in Tividale & Rowley areas of Sandwell

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Providing information and support to Brain Injury and Stroke survivors and their families/carers in the community.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Compare Sandwell Doctors

Promoting Living And Dying Well

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

This service offers support to people to produce a Curriculum Vitae to improve chances of employment.

Debt Advice & Support

Quality: Staff subject to Disclosure & Barring Service

Dementia Cafe

A Specialist home care and support service offering personalised one-to-one support in your own home to help you maintain your independence

Quality: CQC Registered
Ethnicity focus: English, Indian, Pakistani

Provides support to carers of people with Dementia

Quality: CQC Registered
Ethnicity focus: English, Indian, Pakistani

SWA's IDVA (Independent Domestic Abuse Advice) service supports victims of domestic abuse who are at risk of harm from intimate partners, ex-partners or family members, with the aim of securing their safety and the safety of their children.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

This service provides young adults with additional needs with the opportunity to develop independence, enablement and social skills.

To Identify and assess individuals who are at risk of presenting early signs and symptoms of long term conditions, such as diabetes, heart disease, stroke and cancer.
This project targets a mix of age groups, genders and ethnicity.

If you’re currently employed and looking to change job or to update your CV we can help you with advice,mentoring, support and training.

Contact SWEDA to book your appointment and discuss your options.

We provide support and advice for employment.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

An employment service providing support in helping deaf people find sustainable employment.

Understanding energy bills made easy.

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Gentle exercise to music aimed at, but not exclusive to, those aged 50+

We have a number of trained Extend tutors who can run gentle exercise classes for people with disabilities or older people groups in Sandwell. The aim of our service is to improve people's mobility so they can live more independently within our community.

In terms of benchmarking quality, our service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If groups would like more information or you would like to have a free taster session please contact us.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Pakistani, Bangladeshi, Afro Caribbean

Coffee mornings and parent lunches
Advice Sessions - 1:1 bookable appointments for parent/carers with an outreach worker.
Parent Training on Understanding Autism and topics of interest.
Youth group for diagnosed young people aged 11 to 18.
1:1 family outreach - offers in-depth support for parents/ Understanding Autism Training for professionals working in Sandwell.

Quality: Staff subject to Disclosure & Barring Service

We are currently running a free young people’s mental health project (aged 18-25) thanks to a small amount of funding. This means that we are in a position to offer a limited amount of young people who fit this demographic 8 free therapy sessions after an initial assessment and donation of £10

English for Speakers of Other Languages.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

A Team that provides support to individuals in Sandwell who have experienced discrimination or discrimination.

A service to support you to tackle the issues that may be causing you concerns BID are able to offer an accessible advice and guidance service that can provide you with important information or signposting you to other appropriate services to support you in improving your health and wellbeing

We support individuals with long term conditions or continuing care needs to participate in activities that support their health and well being. Activities include arts and crafts bible study (optional), bingo, music workshops and extend gentle exercise classes. We organise exchange visits across the country and an annual holiday . People who use our services have a hot nutritious meal and participate in health workshops, information sessions and other projects. We also provide advice and guidance and in some situation provide advocacy to enable participants to access services that will support their health and well being. Costs are competitive and transport is provided via community transport or ring and ride. This service is particularly suitable to older people of African and Caribbean origin however we do have individuals from other cultural groups access our service.

In terms of benchmarking quality, our service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

Signposting, advice and a listening ear.

Support to people to lead a healthier lifestyle.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Congolese, Bangladeshi, Afro Caribbean

We offer a range of information and practical support.
Pleae contact us for further details

Free support to GCSE students in need of assistance with Numeracy and Literacy.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Information, advice and guidance specifically around housing-related problems. This service is available in English Russian and Hungarian as well as in other European languages if necessary.

Information, advice and guidance relating to people, the immigration system and people`s experience on it. This service is provided in different European languages.

Immigration Advice

Quality: Staff subject to Disclosure & Barring Service

Direct Payments means receiving money to enable more choice and control over the services you require.

Quality: Matrix
Ethnicity focus: English

Our advisers are multi-skilled and lingual (Arabic, English and Bangladeshi) and aim to provide a "one stop service" and can deal with a range of queries and in certain cases support clients to access specialist services

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

To identify client needs, help and support to access their welfare rights and benefit entitlements and support them through the claiming process.

Quality: Staff subject to Disclosure & Barring Service

Job Club every Thursday.

Employment Support and Advice

Job Club service provides internet access for the purpose of finding employment.

Community hub- to support people with any issues they are currently facing. Getting people out into the community and re-engaging with other Sandwell services.

Quality: Staff subject to Disclosure & Barring Service

Community hub- to support people with any issues they are currently facing. Getting people out into the community and re-engaging with other Sandwell services.

Quality: Staff subject to Disclosure & Barring Service

Community hub- to support people with any issues they are currently facing. Getting people out into the community and re-engaging with other Sandwell services.

Quality: Staff subject to Disclosure & Barring Service

Community hub- to support people with any issues they are currently facing. Getting people out into the community and re-engaging with other Sandwell services.

Quality: Staff subject to Disclosure & Barring Service

Tenancy related support for vulnerable adults across the Sandwell area.
Supporting them to maintain independence and re-engage with community activities.

Quality: Staff subject to Disclosure & Barring Service

Helping you and your family before and after being diagnosed with dementia

Free anonymous online counselling support for young people in Sandwell aged 11-18 yrs (or 25 if you're a care leaver)

Quality: Staff subject to Disclosure & Barring Service

One to one mentoring sessions offered to primary aged pupils.

One to one mentoring for young people with experienced mentors.Building trusting relationships and supporting them.

We deliver a wide range of workshops that encourage independence and look at how personal choices affect consequences in varied situations.

Macmillan benefits advice service for people affected by cancer. Takes place Monday 9.30am - 12.30pm.

Quality: Staff subject to Disclosure & Barring Service

A benefits advice service for people affected by cancer. Contact Paul on 01384 817721.

Moms chat and relax and share issues

Quality: Staff subject to Disclosure & Barring Service

Monthly social group for sufferers of Parkinson Disease.
Information and advice is also given.

Premium Telephone Befriending and Companionship Service

A programme of 3 free bereavement support workshops in small, facilitated groups.

Outreach support for people recovering from functional mental health and family members.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Congolese, Bangladeshi, Afro Caribbean

A Support Group for parents and carers who have disabled children, young people and adults.

Quality: OFSTED inspected, PQASSO Level 2, Investors in People, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

Drop-in for anyone who wants a coffee or tea. Friendly inclusive people; Especially for those who feel isolated

Quality: Staff subject to Disclosure & Barring Service

POhWERs NHS Complaints Advocacy Service supports individuals to raise complaints about NHS Care and treatment, supporting people to share their experience with NHS providers so that responses, explanations can be gained and lessons learned. Everyone has the right to advocacy support if they wish to complain about the NHS. POhWER can support with self help information packs or direct one to one advocacy support depending on the needs of the individual.

Quality: Staff subject to Disclosure & Barring Service

A bespoke training package service covering issues such as respect and dignity, the Equality Act, the Equality Duty…

Emotional Wellbeing Service for 10 - 19 Year Olds

Ethnicity focus: English, Indian, Polish, Pakistani, Afghan, Bangladeshi

We provide rehabilitation and mobility training and work with people utilising their residual vision effectively and safely in order to ensure individuals can live independent lives.

Adult Learning across Sandwell delivered in Tipton, West Bromwich and Smethwick. Qualification courses and community courses.

Quality: Staff subject to Disclosure & Barring Service

Sandwell Beam is a friendly emotional health and well-being drop-in service. We offer young people between 5 and 18 years old a space to spend time, play games and talk to someone about how they're feeling. No need to make an appointment, just drop-in!

Quality: Staff subject to Disclosure & Barring Service

Sandwell Beam is a friendly emotional health and well-being drop-in service. We offer young people between 5 and 18 years old a space to spend time, play games and talk to someone about how they're feeling. No need to make an appointment, just drop-in!

Quality: Staff subject to Disclosure & Barring Service

Sandwell Beam is a friendly emotional health and well-being drop-in service. We offer young people between 5 and 18 years old a space to spend time, play games and talk to someone about how they're feeling. No need to make an appointment, just drop-in!

Quality: Staff subject to Disclosure & Barring Service

Sandwell Beam is a friendly emotional health and well-being drop-in service. We offer young people between 5 and 18 years old a space to spend time, play games and talk to someone about how they're feeling. No need to make an appointment, just drop-in!

The Sandwell Adult Discussion Group offers an opportunity for Autistic Adults to meet within a safe and supportive environment. The group is free to attend. The groups offers topic based discussions which are led by those attending and supported by an Autism Specialist Worker. For more details please see service description.

Quality: Staff subject to Disclosure & Barring Service

Would you like support with loosing weight? Healthy eating or physical activity?

We have a range of classes which include a weigh-in, nutrition component and physical activity session. We also have discounts to local gyms/leisure centre's and provide 1:1 support too. To book an Initial Assessment please call our office on 0121 366 0966.

Offering Short Breaks, Support Work and Promotion and supporting work with young carers, aged 5-18 in Sandwell who help care for a family member with an illness/disability, mental ill heath, substance misuse or elderly/infirm

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by Agewell, a local social enterprise for older people and West Bromwich African Caribbean Resource Centre, a local charity specialising in services for older people targeting but not exclusive to African Caribbean and dual heritage individuals and families. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

Supporting Older adults and carers in hospital and at home

Support for Carers of adults with a functional mental illness.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

We currently support 100 people within the Borough Of Sandwell, who have a mental health difficulty and are experiencing difficulties with housing related issues. This a short term, goal focused intervention, developing and empowering people to manage their own issues.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Free energy advice service.

Tuesdays 10.30 am - 12 noon
25 April to 11 July 2017
Based at Community Link, High Street, Cradley Heath

Support Centre offering free one to one support, advice and information to the general public. We do have a slightly larger Eastern European / newcomer / immigrant client groups to Sandwell and have access to translators to support service delivery.

Sandwell Women’s Aid offer a number of awareness and support programmes in schools that: raise awareness of domestic violence, sexual violence and sexual exploitation; challenge negative myths and stereotypes held around domestic violence, gender and culture; provide information, skills and knowledge to allow children and young people to access support networks; and identify potential/current victims of abuse and offer them further support.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

A support service for tinnitus sufferers providing information, advice and support through meetings, newsletters and support literature.

SWA's specialist Young People's ISVA (Independent Sexual Violence Adviser) offers support and advice to any survivors of rape and sexual violence aged 11-18.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Our aim is to help people to help themselves in saving money, reducing isolation, health and well-being, dealing with every day life and increasing their networks.

Quality: Staff subject to Disclosure & Barring Service

SWEDA provides information, advice and guidance to individuals looking to get back into work (Employability) and those considering Self-employment. We provide Training in IT alongside employability and business workshops. We support the creation of new Social Enterprises and the growth of existing Social Enterprises.

the project aims to offer a more integrated and seamless delivery of services to the community, by providing a range of activities and interventions to reduce the demand on acute services.
A variety of volunteering opportunities are available within the project.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Improving the emotional and psychological wellbeing of children and young people in Sandwell aged 5 - 25

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary

Free service providing support with job search; CV writing; interview skills; access to computers ; careers advice; apprenticeships; training courses. Open to all ages, employed or unemployed. Drop in no appointment necessary.

Victim Support Sandwell operates to empower victims of crime through their journey of recovery. We can give free help and confidential support and information about appropriate services to help in your time of need.

Volunteering opportunities.

Home visit service to asses heating efficiency and provide advice on saving money on energy bills.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Our experienced Welfare Advisor will help you to access any benefits that you are entitled to.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

YGym - Friendly community Gym providing everything you need to get fit and have fun. There’s something to suit all ages and abilities.

Quality: Staff subject to Disclosure & Barring Service