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Domiciliary and Day Care, Carers support

ACRC Care

By West Bromwich African Caribbean Resource Centre

A registered home care service serving Sandwell, Birmingham delivering personal care and domestic support in the home to enable individual to retain or maintain their independence.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean, Eastern European

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 5436 On call 07931343516
Advocacy, Finding work and training, Carers support

Advice Point

By Family Action

Finding work and training, parent and family support.

Quality: Staff subject to Disclosure & Barring Service

More details
Burnt Tree Children's Centre, 20 - 25 Tividale Street
Tipton
DY4 7SD
07970168908
Advice and guidance, Domiciliary and Day Care, Befriending, Carers support

Age UK Sandwell Information and Advice for over 50's

By Age UK Sandwell

Our information and advice is a core service for our organisation and is there to provide support to older people and their carers. Areas of advice can include benefits, housing social care, consumer rights and many other subjects or issues of interest.

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15-17 Bull Street
West Bromwich Ringway
West Bromwich
B70 6EU
0121 500 1860
Advocacy, Loss and breakdown, Carers support

Bridges Support Service

By Murray Hall Community Trust

Bridges service supports people with palliative care, registered with a Birmingham GP.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
The Bridge
St Mark's Road
Tipton
West Midlands
Tipton
DY4 0SL
0121 612 2939
Advice and guidance, Befriending, Carers support

Cancer Care

By BID Services

The service aims to close the gap in health inequality by ensuring that deaf patients have access to a full range of communications support, as well as advice and information to enable them to feel included in their care and medical treatment.

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Deaf Cultural Centre Ladywood Road
Birmingham
B16 8SZ
0121 246 6100
Domiciliary and Day Care, Carers support

Care - Personal Budgets/Personal Health Budgets

By Crossroads Care

Crossroads offer personalised care and support to enable you to remain living in your own home. Our care is person-centred and can be provided to people of all ages, disabilities and health conditions, 24 hours daily.

Quality: CQC Registered

More details
494 Wolverhampton Road,
Oldbury,
West Midlands
B68 8DG
0121 553 6483
Domiciliary and Day Care, Carers support, Parent and family support

Care and support and PA services provided for adults with disabilities

By SAFS

Care and support services to adults with disabilities including care provided in the home.
SAFS have over 25 years of experience in supporting South Asian families with a disabled child, young person or adult.
Staff speak a range South Asian languages such as Panjabi, Urdu, Mirpuri, Hindi, Bengali and can undertake interpreting and translations where required.
Language dietary and faith needs are met through a skills matching process.
Services are provided for both genders

Quality: OFSTED inspected, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

More details
Windmill Community Centre
Messenger Road
Smethwick
Smethwick
B66 3DX
0121 558 2198
Carers support

Care training for family carers

By Crossroads Care

Crossroads offer a wide range of training courses to family carers at our Training Hub including; How to use hoist equipment of all types, Health and Safety, Food Hygiene, Infection Control, plus much more, please contact us for more details.

Quality: CQC Registered

More details
494 Wolverhampton Road
Oldbury
West Midlands
B68 8DG
0121 553 6483
Befriending, Carers support

Carers Respite Care Services

By West Bromwich African Caribbean Resource Centre

We refer carers to Sandwell Enquiry for a Carers Assessment as they maybe entitled to a Carers Direct Budget, if they meet Adult Services criteria they will receive a small amount of money that can either pay for a respite care or befriending service which will give them a break from their caring responsibilities and can pursue any interests and hobbies or just meet friends knowing that their loved one is being cared for and supported.

In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If carers do not meet Adult service eligibility criteria, they can always purchase our service privately as a self funder.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

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Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advice and guidance, Carers support

Community Offer

By St Albans Community Association

Low level support and signposting service that is free to access and referrals are open to everybody aged 18 years and over and includes people with disabilities and long-term conditions, mental health, learning disability and dementia, as well as carers.

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St Albans Road
Smethwick
West Midlands
Smethwick
B67 7NL
0121 558 0018
Carers support, Parent and family support

Community Outreach Service

By Headway Black Country

Providing information and support to Brain Injury and Stroke survivors and their families/carers in the community.

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Headway Black Country
Martin Hill Street
Dudley
DY2 8RT
01384 869 961
Counselling and listening, Loss and breakdown, Carers support, Parent and family support, Health Support

Counselling - Brain Injury and Stroke

By Headway Black Country

A counselling service for brain injury and stroke survivors, their carers and close family members for a defined range of problems.

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Headway Black Country
Martin Hill Street
Dudley
DY2 8RT
01384 869 961
Finding work and training, Housing advice & support, Immigration and migrant support, Carers support, Parent and family support

CT Furniture

By Community Transport

Good quality second hand donated furniture, and new goods, both domestic and commercial for sale. Avoiding landfill, reusing and recycling goods, helping the environment

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CT Furniture
Kings Square, Sandwell Centre
West Bromwich
b70 7NW
07912 388261
Transport, Finding work and training, Domiciliary and Day Care, Befriending, Carers support

CT Passenger services

By Community Transport

Accessible Group Transport for local organisations, community groups and clubs. Also vehicles available for self-hire, and driver training available

Quality: Staff subject to Disclosure & Barring Service

More details
Unit 17 &18
Barton Industrial Estate
Etruria Way
Bilston
WV14 7LH
0845 209 0191
Domiciliary and Day Care, Carers support

Day Support

By CVT Shared Lives West Midlands

Providing respite care or support during the day, to give main carer a break.

Quality: Staff subject to Disclosure & Barring Service

More details
4 Eagle House, St Johns Road
Stourbridge
DY8 1HE
01384 597 264
Befriending, Counselling and listening, Loss and breakdown, Carers support

Delphinium Companionship Service

By Omega, The National Association for End of Life Care

Phone service

Telephone-based companionship and personalised support service.
Delphinium is a pay-as-you-go service.

Quality: Staff subject to Disclosure & Barring Service

More details
Omega
London House
Town Walls
Shrewsbury
Shrewsbury
SY1 1TX
01743 245 088
Social Activities, Carers support, Health Support

Dementia Cafe

By Alzheimers Society (Sandwell)

Dementia Cafe

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The Liberal Club
60 Upper High Street
Cradley Heath
Cradley Heath
B64 5HU
0121 521 3020
Advocacy, Carers support, Parent and family support

Dementia Navigator Service

By Agewell

Helping you and your family before and after being diagnosed with dementia

More details
Rounds Green Library
Martley Road
Oldbury
B69 1DZ
0121 553 6483
Befriending, Carers support, Parent and family support

Dementia Support Service

By Alzheimers Society (Sandwell)

Provides support to carers of people with Dementia

Quality: CQC Registered
Ethnicity focus: English, Indian, Pakistani

More details
Castle Mill Burnt Tree
Dudley
DY4 7UF
0121 521 3034
Domiciliary Care, Carers support, Parent and family support

Domiciliary Care

By SAFS

SAFS offer a Domiciliary Care Service to individuals in their own homes, supporting with personal care tasks.

Quality: OFSTED inspected, PQASSO Level 2, Investors in People, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

More details
Windmill Community Centre
Messenger Road
Smethwick
Smethwick
B66 3DX
0121 558 2198
Domiciliary Care, Befriending, Carers support

Domicilliary Care - Care Plus

By BID Services

A specialist homecare service to help deaf, deafened, hard of hearing and deafblind adults maintain their independence and improve their lives both at home and in the community.

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Deaf Cultural Centre Ladywood Road
Birmingham
B16 8SZ
0121 246 6100
Social Activities, Carers support, Children and youth activities

Drop In Service

By SAFS

Lifestyles Drop-in Service – SAFS manage the SAFS Windmill Community Centre where groups and activities take place. We provide one to one support to individuals allowing them to access activities as they choose.

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Windmill Community Centre
Messenger Road
Smethwick
Smethwick
B66 3DX
0121 558 2198
Counselling and listening, Carers support, Parent and family support

Dudley Carers Wellbeing Service

By Crossroads Care

The Dudley Carers Wellbeing Service provide a wellbeing service to all age carers throughout the Dudley borough, providing them with access to support and services tailored to their individual needs to enable them to live their own lives healthily.

Quality: CQC Registered

More details
494 Wolverhampton Road
Oldbury
West Midlands
B68 8DG
01384 886 429
Exercise, sport & recreation, Carers support, Health Support

Exercise for balance and health (Brasshouse Community Centre)

By North Smethwick Development Trust

Fall Prevention programmes target those that have not previously fallen (i.e. to prevent a first fall). The long-term priority objective is to reduce hospital admissions for falls, increase healthy life expectancy and ultimately support older people into healthy lifestyle activities such as increasing their physical activity.

More details
Brasshouse Community Centre
Brasshouse Lane
Smethwick
B66 1BA
0121 824 1279
Social Activities, Befriending, Carers support, Parent and family support, Children and youth activities

Farley Park Stay & Play

By Great Bridge Community Forum

Come and join in the parent / carer stay & play. Packed with a bunch of activities, sensory play, sing-a-long and so much more. Free of Charge. 50p for tea/coffee and toast

Quality: Staff subject to Disclosure & Barring Service

More details
Farley Park Lodge Whitehall Road
West Bromwich
B70 0HF
0121 532 4023
Exercise, sport & recreation, Social Activities, Carers support

Health and fitness

By Warley Community Gym

gymnasium, fitness, well being, training plans, boxercise, special needs activities, keep fit. after school club.

Quality: Staff subject to Disclosure & Barring Service

More details
c/o SAFS, Windmill Community Centre Messenger Road
Smethwick
B66 3DX
07307178195
Befriending, Carers support, Parent and family support

Home To Home Calls

By Home to Home Calls

Home to Home Calls provides a friendly daily phone call service specifically for the elderly and the most vulnerable members of our society.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
107 Whitehall Road
West Bromwich
B70 0HG
0121 208 2911
Advocacy, Advice, Carers support

Information, Advice and Navigation Service for Black and Minority Ethnic carers

By West Bromwich African Caribbean Resource Centre

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advice, Befriending, Counselling and listening, Carers support

Let's Talk Hope cancer support group West Bromwich

By Yemeni Community Association in Sandwell

Cancer support group

Quality: Investors in People, Matrix

More details
Greets Green Access Centre
Tildasley Street
West Bromwich
B70 9SJ
0121 525 3909
Carers support, Managing your money, Health Support

Outreach Service

By Sandwell African Caribbean Mental Health Foundation (Kuumba Foundation)

Outreach support for people recovering from functional mental health and family members.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Congolese, Bangladeshi, Afro Caribbean

More details
Kuumba Centre
Boulton Road
West Bromwich, Sandwell,
WEST MIDLANDS
West Bromwich
B70 6NW
0121 525 1629
Social Activities, Befriending, Carers support

Outreach Services

By St Albans Community Association

Outreach Services offer a variety of options around working in a persons own home to promote social inclusion, reduce isolation and promote wellbeing both physically and mentally.

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St Albans Road
Smethwick
West Midlands
Smethwick
B67 7NL
0121 558 0018
Domiciliary and Day Care, Carers support

Palliative care

By Crossroads Care

Through the Connected Palliative Care Team, we can provide 24/7 clinical support for those who are at the end of their life. We can also offer respite care for family carers as they care for their loved one.

Quality: CQC Registered

More details
494 Wolverhampton Road
Oldbury
West Midlands
B68 8DG
0121 553 6483
Carers support

Parents and Carers Support Group

By SAFS

A Support Group for parents and carers who have disabled children, young people and adults.

Quality: OFSTED inspected, Investors in People, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

More details
Windmill Community Centre
Messenger Road
Smethwick
Smethwick
B66 3DX
0121 558 2198
Carers support

Respite Breaks

By CVT Shared Lives West Midlands

To provide respite stay with a Shared Lives Carer, from one night to a few weeks, to give family members a planned break.

Quality: Staff subject to Disclosure & Barring Service

More details
4 Eagle House
St John's Road
Stourbridge
Dudley
DY8 1HE
01384 441505
Carers support, Parent and family support

Sandwell Advocacy Citizen Advocacy Scheme.

By Sandwell Advocacy

A service which supports individuals who, through disability and social exclusion, feel that they have no meaningful involvement in decisions that are made which directly affect their lives.

More details
28 Wood Street
Tipton
West Midlands
Tipton
DY4 9BQ
0121 520 8070
Advice, Social Activities, Carers support

Sandwell Community Offer

By Crossroads Care

Sandwell Community Navigators deliver a free wellbeing support service to residents aged 18+ across Sandwell. There are opportunities to find information, advice and support to meet your needs.

Quality: CQC Registered

More details
494 Wolverhampton Road,
Oldbury,
West Midlands
Oldbury
B68 8DG
0121 726 3983
Advice, Social Activities, Carers support, Managing your money

Sandwell Community Offer - Single Point of Access

By Ideal For All

The Community Offer provides low level practical support and access to personalised information, advice and guidance to anyone aged 18+. Supporting your wellbeing and helping you live as safely and independently as possible.

Quality: Matrix

More details
Sandwell Community Offer
Ideal for All
Independent Living Centre
100 Oldbury Road
Smethwick
Sandwell
B66 1JE
0121 726 3983
Advocacy, Advice, Social Activities, Carers support, Health Support

Sandwell Dementia Navigators

By Crossroads Care

Sandwell Dementia Navigators provide ongoing support, information and advice to families who are looking after someone with dementia or memory problems. We know that as a carer your needs can change and we can offer you support in different ways to help you continue to care throughout your caring journey.

Quality: CQC Registered

More details
494 Wolverhampton Road,
Oldbury,
West Midlands
B68 8DG
0121 553 6483
Carers support, Parent and family support

Sandwell Family Services - Parents and carers of children under 18 years

By Autism West Midlands - Sandwell

Support Groups
Workshops
Advice Sessions
1:1 Outreach Support
Family Sessions

Quality: Staff subject to Disclosure & Barring Service

More details
Kings Norton Business Centre
Imperial Court
Sovereign Road
Kings Norton
Sandwell
B30 3ES
Donna: 07881109525 or Sue: 07808 730519
Advice and guidance, Social Activities, Finding work and training, Carers support

Sandwell Young Carers

By Sandwell Young Carers

Offering Short Breaks, Support Work and Promotion and supporting work with young carers, aged 5-18 in Sandwell who help care for a family member with an illness/disability, mental ill heath, substance misuse or elderly/infirm

More details
The Old Vicarage, 44 Bratt Street
West Bromwich
B70 8SB
0121 525 7667
Advocacy, Befriending, Carers support

SAPPHIRE Service

By West Bromwich African Caribbean Resource Centre

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advocacy, Advice and guidance, Befriending, Carers support

Sapphire Service

By Agewell

Supporting Older adults and carers in hospital and at home

More details
Rounds Green Library
Martley Road
Oldbury
B69 1DZ
0121 796 9333
Carers support

Short Break for Carers

By The Kaleidoscope Plus Group

We can provide short breaks at home, in a centre based setting, in a community based setting and where a grant is paid enabling carers to organise their own short break.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
321 High Street
West Bromwich
West Bromwich
B70 8LU
0121 565 5605
Social Activities, Carers support, Parent and family support

Short Breaks for Carers

By Sandwell African Caribbean Mental Health Foundation (Kuumba Foundation)

Support for Carers of adults with a functional mental illness.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Kuumba Centre
Boulton Road
West Bromwich, Sandwell
West Bromwich
B70 6NW
0121 525 1629

Sitting in Service for Carers

By Home From Hospital Care

Sitting-in service for carers provided by Home From Hospital Care for Sandwell residents who have recently been discharged from City Hospital and for all Birmingham residents discharged from a Birmingham Hospital. This service will be weekly visits for up to two hours for six weeks to allow carers to have a break, rest, attend medical appointments or do anything else which they feel might be beneficial to them.

More details
Rokesley House University of Birmingham Campus
Selly Oak
B29 6QF
07483165930
Advice, Carers support

Stroke Association- Sandwell Stroke Recovery Service

By Stroke Association, The

Sandwell Stroke Recovery Service provides high quality information, practical advice and emotional support following a stroke. Whether you are a stroke survivor, carer or family member, we will begin working with you after a stroke. We will continue to provide the support you need, both at home and in the wider community.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean, Eastern European

More details
Stroke Association
Life After Stroke Centre
Church Lane
Bromsgrove
Sandwell
B61 8RA
0121 588 7462
Counselling and listening, Carers support

The Crossroads Carers Assistance Line

By Crossroads Care

Phone service

The Crossroads Carers Assistance Line is a free service which offers support and practical assistance to help unpaid carers in Sandwell.

Quality: CQC Registered

More details
494 Wolverhampton Road
Oldbury
OLDBURY
B68 8DG
0121 803 6830
Advocacy, Befriending, Carers support, Parent and family support

Young Carers Advocacy Project

By Sandwell Advocacy

A free independent and confidential advocacy service which supports children and young people who care for another person.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.