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Free penpal befriending service

An Advice & Guidance Service for Deaf and hard of hearing people.

This is a free service in which we can help you with:

- Job searching
- CV writing
- Interview skills
- Careers advice
- Social development
- Family support
- Confidence building
- Work experience

Our information and advice is a core service for our organisation and is there to provide support to older people and their carers. Areas of advice can include benefits, housing social care, consumer rights and many other subjects or issues of interest.

This free service offers weekly visits by trained volunteers to people diagnosed with Dementia in their own homes, to provide companionship and reduce feelings of isolation. It also provides regular breaks for the family carer. It fulfils similar functions to the Activity Sessions but with a focus on people who find it difficult to leave the house due to the effects of the Dementia or other conditions, or who do not wish to socialise in groups, preferring one to one contact within a familiar environment. Activities are centred around individual interests, examples could be listening to music, reading, reminiscing, or simply quality time having a good chat. All volunteers undertake Induction training and have a current DBS check before the initial introduction and commencement of visits.

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Sure Start Children Centres - Tipton, Burnt Tree and Great Bridge

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

The service aims to close the gap in health inequality by ensuring that deaf patients have access to a full range of communications support, as well as advice and information to enable them to feel included in their care and medical treatment.

Crossroads offer personalised care and support to enable you to remain living in your own home. Our care is person-centred and can be provided to people of all ages, disabilities and health conditions, 24 hours daily.

Quality: CQC Registered

Care and support services to adults with disabilities including care provided in the home.
SAFS have over 25 years of experience in supporting South Asian families with a disabled child, young person or adult.
Staff speak a range South Asian languages such as Panjabi, Urdu, Mirpuri, Hindi, Bengali and can undertake interpreting and translations where required.
Language dietary and faith needs are met through a skills matching process.
Services are provided for both genders

Quality: OFSTED inspected, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

We are a day facility for adults with Learning Disabilities and/or Autism offering a wide range of services to help our participants develop, socialise and enjoy themselves. We can cater for a wide range of disabilities, from moderate to profound and multiple.

Help and support for carers.

Free telephone befriending service

Quality: Staff subject to Disclosure & Barring Service

Providing information and support to Brain Injury and Stroke survivors and their families/carers in the community.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

A counselling service for brain injury and stroke survivors, their carers and close family members for a defined range of problems.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Providing respite care or support during the day, to give main carer a break.

Telephone-based companionship and personalised support service

Quality: Staff subject to Disclosure & Barring Service

Dementia Cafe

Provides support to carers of people with Dementia

Quality: CQC Registered
Ethnicity focus: English, Indian, Pakistani

SAFS offer a Domiciliary Care Service to individuals in their own homes, supporting with personal care tasks.

Quality: OFSTED inspected, PQASSO Level 2, Investors in People, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

A specialist homecare service to help deaf, deafened, hard of hearing and deafblind adults maintain their independence and improve their lives both at home and in the community.

The Dudley Young Carers team provide a wellbeing service to young carers (those up to the age of 18) throughout the Dudley borough, providing them with access to support and services, tailored to their individual needs to enable them to live their own lives healthily.

Quality: CQC Registered

Coffee mornings and parent lunches
Advice Sessions - 1:1 bookable appointments for parent/carers with an outreach worker.
Parent Training on Understanding Autism and topics of interest.
Youth group for diagnosed young people aged 11 to 18.
1:1 family outreach - offers in-depth support for parents/ Understanding Autism Training for professionals working in Sandwell.

Quality: Staff subject to Disclosure & Barring Service

A service to support you to tackle the issues that may be causing you concerns BID are able to offer an accessible advice and guidance service that can provide you with important information or signposting you to other appropriate services to support you in improving your health and wellbeing

Home to Home Calls provides a friendly daily phone call service specifically for the elderly and the most vulnerable members of our society.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Helping you and your family before and after being diagnosed with dementia

Cancer support group

Mervin is a Motorhome that is fully adapted for use by disabled children and their families for short breaks/holidays

Ethnicity focus: English, Indian, Polish, Pakistani, Afghan, Iraqi, Bangladeshi

Outreach support for people recovering from functional mental health and family members.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Congolese, Bangladeshi, Afro Caribbean

Through the Connected Palliative Care Team, we can provide 24/7 clinical support for those who are at the end of their life. We can also offer respite care for family carers as they care for their loved one.

Quality: CQC Registered

To provide respite stay with a Shared Lives Carer, from one night to a few weeks, to give family members a planned break.

A service which supports individuals who, through disability and social exclusion, feel that they have no meaningful involvement in decisions that are made which directly affect their lives.

Offering Short Breaks, Support Work and Promotion and supporting work with young carers, aged 5-18 in Sandwell who help care for a family member with an illness/disability, mental ill heath, substance misuse or elderly/infirm

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

Supporting Older adults and carers in hospital and at home

We can provide short breaks at home, in a centre based setting, in a community based setting and where a grant is paid enabling carers to organise their own short break.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Support for Carers of adults with a functional mental illness.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Sitting-in service for carers provided by Home From Hospital Care for Sandwell residents who have recently been discharged from City Hospital and for all Birmingham residents discharged from a Birmingham Hospital. This service will be weekly visits for up to two hours for six weeks to allow carers to have a break, rest, attend medical appointments or do anything else which they feel might be beneficial to them.

Sandwell Stroke Recovery Service provides high quality information, practical advice and emotional support following a stroke. Whether you are a stroke survivor, carer or family member, we will begin working with you after a stroke. We will continue to provide the support you need, both at home and in the wider community.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean, Eastern European

A free independent and confidential advocacy service which supports children and young people who care for another person.