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Advocacy

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Advocacy, Advice and guidance, Housing advice & support, Immigration and migrant support, Parent and family support

Advice and guidance

By Confederation of Bangladeshi Organisations (CBO)

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

CBO provides free and impartial advice to Sandwell residents on issues around; welfare benefits, Immigration and debt.

Ethnicity focus: Indian, Pakistani, Bangladeshi

More details
Greets Green Resource Centre
Harwood Street
West Bromwich
West Bromwich
B70 9JF
0121 500 5441
Advocacy, Finding work and training, Carers support

Advice Point

By Family Action

Finding work and training, parent and family support.

Quality: Staff subject to Disclosure & Barring Service

More details
Burnt Tree Children's Centre, 20 - 25 Tividale Street
Tipton
DY4 7SD
07970168908
Advocacy

Autism Awareness Sessions

By Changing Our Lives

Training co-delivered with autistic people that provides a basic awareness of autism, tailored to the organisation/group with an emphasis on person centred support and reasonable adjustments that make communities/organisations more welcoming to autistic people.

Quality: Staff subject to Disclosure & Barring Service

More details


0300 302 0770
Advocacy, Counselling and listening, Sexual health and pregnancy, Support for victims

Black Country Rape and Sexual Violence Support Service

By Black Country Women's Aid

SWA's Independent Sexual Violence Advice (ISVA) Service supports survivors of rape, sexual violence and childhood sexual abuse with advocacy, practical and emotional support and counselling, whether or not they choose to report to the police.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 553 0090 (9-5 weekdays)
Advocacy, Counselling and listening, Support for victims

Black Country Women's Aid

By Black Country Women's Aid

SWA support victims of domestic abuse, rape and sexual violence, sexual exploitation and human trafficking in the West Midlands.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)
Advocacy, Loss and breakdown, Carers support

Bridges Support Service

By Murray Hall Community Trust

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
The Bridge
St Mark's Road
Tipton
West Midlands
Tipton
DY4 0SL
0121 612 2939
Advocacy, Advice, Housing advice & support, Immigration and migrant support

Citizens Advice Sandwell & Walsall: West Bromwich

By Citizens Advice Sandwell and Walsall

Our Mobile Advice Unit services the West Bromwich area, please see the website for days and times.

More details
Christchurch House, High St, West Bromwich.
West Bromwich
B70 8LG
0300 330 9017
Advocacy, Carers support, Parent and family support

Dementia Navigator Service

By Agewell

Helping you and your family before and after being diagnosed with dementia

More details
Rounds Green Library
Martley Road
Oldbury
B69 1DZ
0121 553 6483
Advocacy, Counselling and listening, Support for victims

Domestic Abuse Community Support

By Black Country Women's Aid

SWA's IDVA (Independent Domestic Abuse Advice) service supports victims of domestic abuse who are at risk of harm from intimate partners, ex-partners or family members, with the aim of securing their safety and the safety of their children.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)
Advocacy, Finding work and training, Getting online & digital support

Drop In Sessions

By Soho/Victoria Friends and Neighbours

Support residents in ‘Building confidence and connecting people'

Quality: Staff subject to Disclosure & Barring Service

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c/o Smethwick Baptist Church
Regent Street
Smethwick
Smethwick
B66 3BQ
0121 532 2011
Advocacy, Befriending, Counselling and listening

FUSE Friendship group

By The Gap Centre

FUSE Friendship group, offering friendship, signposting and support to anyone in Sandwell affected by loneliness, bereavement, isolation or anxiety

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean, Eastern European

More details
The Gap Christian Family Centre
Hargate Lane
West Bromwich
West Bromwich
B71 1PH
0121 525 4442
Advocacy, Advice

Harassment & Discrimination Advice

By Rights and Equality Sandwell (RES)

Harassment and discrimination support to individuals in Sandwell who have experienced discrimination or harassment.

More details
Sufferage Street
Smethwick
Smethwick
B66 3QB
0121 541 1775
Advocacy, Health Support

Healthwatch Sandwell

By Healthwatch Sandwell

Signposting, advice and a listening ear.

More details
Walker Grange Central Avenue
Tipton
DY4 9RY
0121 569 7211
Advocacy, Advice, Carers support

Information, Advice and Navigation Service for Black and Minority Ethnic carers

By West Bromwich African Caribbean Resource Centre

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advocacy, Social Activities, English language support, Getting online & digital support

Learning Together

By Bangladeshi Women's Association Ltd

Helping individuals to develop skills, employability, self-reliance and confidence

Quality: Staff subject to Disclosure & Barring Service

More details
Tipton Muslim Community Centre Wellington Road
Tipton
DY4 8RS
0121 557 6766

Macmillan Cancer Support

By Macmillan Cancer Support

Phone service

Need to talk? 7 days a week, 8am-8pm
Call us free* on 0808 808 00 00
Whether you’re worried about money or practical issues, have questions about treatment, or just want someone to listen, call our team of specialist advisers free*

More details
Macmillan Cancer Support LIne 89 Albert Embankment
London
SE1 7UQ
07834 192 217
Advocacy, Advice, Exercise, sport & recreation, Health Support

Opening Doors

By The Kaleidoscope Plus Group

A drop in service, Monday to Friday, 10 am till 4 pm connecting people to a variety of services to improve health and well-being.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

More details
153 Princess Square, High Street,
West Bromwich
B70 7QX
0121 565 5605
Advocacy

POhWER Care Act Advocacy

By POhWER Advocacy

A service which ensures individuals have a say when their care and support is being assessed.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Community Advocacy Service

By POhWER Advocacy

Community Advocacy is available to service users in Sandwell who need support to speak up, be heard and included in decisions about them.

Quality: Staff subject to Disclosure & Barring Service

More details
59 Pure Offices
Broadwell Road
Oldbury West Midlands
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Independent Mental Capacity Advocacy (IMCA)

By POhWER Advocacy

To provide advocacy for people who are affected by mental health issues or lack capacity, when making important decisions.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Independent Mental Health Advocacy (IMHA)

By POhWER Advocacy

To provide advocacy services for people who are affected by mental health issues or who lack the capacity to make important decisions.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER NHS Complaints Advocacy Service

By POhWER Advocacy

POhWERs NHS Complaints Advocacy Service supports individuals to raise complaints about NHS Care and treatment, supporting people to share their experience with NHS providers so that responses, explanations can be gained and lessons learned. Everyone has the right to advocacy support if they wish to complain about the NHS. POhWER can support with self help information packs or direct one to one advocacy support depending on the needs of the individual.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Volunteering in Sandwell

By POhWER Advocacy

Citizen's Advocates support vulnerable people to gain information, speak up and be heard in decisions being made about them. If you would like to find out more about Citizen's Advocates please get in touch with us or if you're a service user in Sandwell and think you would benefit from the support of a Citizen's Advocate.

Quality: Staff subject to Disclosure & Barring Service

More details
59 Pure Offices
Broadwell Road
Oldbury
West Midlands
Oldbury
B69 4BY
0300 456 2370
Advocacy, Social Activities, Befriending, Children and youth activities, Health Support

Sandwell Deaf Community Association

By Sandwell Deaf Community Association

An organisation for deaf, hard of hearing and deafblind people run by deaf people.

Quality: Staff subject to Disclosure & Barring Service

More details
Summer Street
West Bromwich
B71 4JA
07885 913225
Advocacy, Advice, Social Activities, Carers support, Health Support

Sandwell Dementia Navigators

By Crossroads Care

Sandwell Dementia Navigators provide ongoing support, information and advice to families who are looking after someone with dementia or memory problems. We know that as a carer your needs can change and we can offer you support in different ways to help you continue to care throughout your caring journey.

Quality: CQC Registered

More details
494 Wolverhampton Road,
Oldbury,
West Midlands
B68 8DG
0121 553 6483
Advocacy, Health Support

Sandwell's Cancer, Older People and Advocacy Project

By Sandwell Advocacy

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070
Advocacy, Befriending, Carers support

SAPPHIRE Service

By West Bromwich African Caribbean Resource Centre

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advocacy, Advice and guidance, Befriending, Carers support

Sapphire Service

By Agewell

Supporting Older adults and carers in hospital and at home

More details
Rounds Green Library
Martley Road
Oldbury
B69 1DZ
0121 796 9333
Advocacy, Advice, Housing advice & support, Managing your money

Specialist Debt Service

By Citizens Advice Sandwell and Walsall

Specialist Debt Casework Service call 0121 726 6745 for appointment, appointments available across Sandwell & Walsall

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Municipal Buildings
Halesowen Street
Oldbury
Oldbury
B69 2AB
0121 726-6745
Advocacy, Sexual health and pregnancy, Support for victims

Support for young victims of rape and sexual violence aged 11-18

By Black Country Women's Aid

SWA's specialist Young People's ISVA (Independent Sexual Violence Adviser) offers support and advice to any survivors of rape and sexual violence aged 11-18.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 553 0900 (9-5 weekdays)
Advocacy, Social Activities, Housing advice & support, Befriending, Support for victims

Support Services

By Best Choice Befriending Services

Day - to - day Support needs, Administration needs, and Befriending services are all provided at Best Choice Befreidning Services CIC

Quality: Staff subject to Disclosure & Barring Service

More details
Grosvenor House, 11 St Paul's Street
Birmingham
B3 1RB
0800 061 4260
Advocacy, Advice, Housing advice & support

SWEDA

By Skills Work and Enterprise Development Agency ( SWEDA )

SWEDA provides information, advice and guidance to individuals looking to get back into work (Employability) and those considering self-employment. We provide Training in IT alongside Employability and Business Workshops. We support the creation of new Social Enterprises and the growth of existing Social Enterprises and businesses.

More details
SWEDA The Business Centre
Church Street
West Bromwich
B70 8RP
0121 525 2558

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
West Bromwich Library
High Street
West Bromwich
B70 8DZ
07813 125 443

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
Glebefields Library
St Marks Road
Tipton
DY4 0SX
07813 125 443

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
Oldbury Library
Jack Judge House
10 Halesowen Street
Oldbury
B69 2AJ
07813 125 443

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
Wednesbury Library
Walsall Street
Wednesbury
WS10 9EH
07813 125 443
Advocacy, Advice, Social Activities, Befriending, Counselling and listening

The Gap Centres community cafe

By The Gap Centre

every Wednesday we are opening our Community cafe between 9.30 and 11.30am. we offer a welcoming environment and amazing value breakfasts for the local community

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean, Eastern European

More details
The Gap Christian Family Centre
Hargate Lane
West Bromwich
West Bromwich
B71 1PH
0121 525 4442
Advocacy, Support for victims

Third Party Reporting Centre for Hate Crime

By Eastern European Welfare Association - EWA

As a hate crime third party reporting centre we serve our local community in providing a safe space for people to come and report any hate related incidents that they have experienced directly or witnessed. We will support you by reporting the matter to the police, explain to you what hate crime is, and provide you with a safe space where you can share your thoughts and feelings. The service is provided in both English and Polish.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Polish

More details
Health Futures UTC
350 High Street
West Bromwich
B70 8DJ
01217400824
Advocacy, Advice, Support for victims

Victim Support

By Victim Support Sandwell

Victim Support Sandwell operates to empower victims of crime through their journey of recovery. We provide free help and confidential support and information about appropriate services to help in your time of need.

More details
Room 4G YMCA, 38 Carters Green, West Bromwich, West Midlands
West Bromwich
B70 9LG
0300 303 1977
Advocacy, Housing advice & support, Counselling and listening

Voices and Choices

By Sandwell Advocacy

Independent one to one advocacy support for older people with long term health and accommodation issues.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070
Advocacy, Befriending, Carers support, Parent and family support

Young Carers Advocacy Project

By Sandwell Advocacy

A free independent and confidential advocacy service which supports children and young people who care for another person.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.