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Advice and Guidance, Befriending and Accompaniment

Advocacy, Advice and guidance, Social Activities, Finding work and training

By Care Link West Midlands

Advice, information, guidance, befriending and accompaniment to refugees and asylum seekers from French Speaking Countries

More details
1st Floor
130 Cape Hill
Smethwick
Smethwick
B66 4HP
0121 565 2612

Advocacy

Advocacy, Immigration and migrant support

By Emerging Communities Network

Supporting those who face difficulties or who are particularly vulnerable or unable to represent themselves to make their views or needs to be known. This service is available in different European languages.

More details
Smethwick Council House
Smethwick
B66 3NJ
07907 580 787

Benefits Advice

Advocacy, Advice and guidance, Housing advice & support

By Skills Work and Enterprise Development Agency ( SWEDA )

We provide welfare Rights and benefit Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

More details
SWEDA The Business Centre
Church Street
West Bromwich
B70 8RP
0121 525 2558

Black Country Rape and Sexual Violence Support Service

Advocacy, Counselling and listening, Sexual health and pregnancy, Support for victims

By Black Country Women's Aid

SWA's Independent Sexual Violence Advice (ISVA) Service supports survivors of rape, sexual violence and childhood sexual abuse with advocacy, practical and emotional support and counselling, whether or not they choose to report to the police.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 553 0090 (9-5 weekdays)

Black Country Women's Aid

Advocacy, Advice and guidance, Counselling and listening, Support for victims

By Black Country Women's Aid

SWA support victims of domestic abuse, rape and sexual violence, sexual exploitation and human trafficking in the West Midlands.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)

Bridges Support Service

Advocacy, Outreach, Loss and breakdown, Carers support

By Murray Hall Community Trust

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
The Bridge
St Mark's Road
Tipton
West Midlands
Tipton
DY4 0SL
0121 612 2939

Business Advice

Advocacy, Advice and guidance, Finding work and training

By Skills Work and Enterprise Development Agency ( SWEDA )

Starting a new business? Don’t know where to begin? We’ll provide you with the tools and resources to help you succeed. Find out how to choose the right ideas, research your market, write a business plan, submit applications for funding, and work with partners. Contact us NOW to find out more.

More details
SWEDA The Business Centre
Church Street
West Bromwich
B70 8RP
0121 525 2558

Citizens Advice Sandwell

Advocacy, Advice and guidance, Housing advice & support, Immigration and migrant support

By Citizens Advice Sandwell

Main Office for Sandwell

More details
22 Lombard Street
West Bromwich
B70 8RT
0121 553 6431 Option 5

Domestic Abuse Community Support

Advocacy, Advice and guidance, Counselling and listening, Support for victims

By Black Country Women's Aid

SWA's IDVA (Independent Domestic Abuse Advice) service supports victims of domestic abuse who are at risk of harm from intimate partners, ex-partners or family members, with the aim of securing their safety and the safety of their children.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)

English My Way

Advocacy, Advice and guidance, Outreach, Finding work and training, Housing advice & support

By Smethwick Youth & Community Centre

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Trinity Point, Trinity Street
Smethwick
B67 7AA
0121 565 8870

Harassment & Discrimination Unit

Advocacy, Advice and guidance, Counselling and listening

By Rights and Equality Sandwell (RES)

A Team that provides support to individuals in Sandwell who have experienced discrimination or discrimination.

More details
28 Birmingham Street
Oldbury
Sandwell
B69 4DS
0121 541 1775

IMCA Independent Mental Capacity Advocates

Advocacy

By Voiceability Black Country

for those under the Mental Capacity Act who lack mental capacity for a long term decision or Deprivation of their Liberty.

Quality: Staff subject to Disclosure & Barring Service

More details
P O Box 16733
Oldbury
B69 9FJ
01902 255 015

IMHA Independent Mental Health Advocates

Advocacy

By Voiceability Black Country

Advocates provided support on all areas to eligible patients with issues such as treatment, reviews, tribunals leave etc.with ensuring their voice is heard and views considered.

Quality: Staff subject to Disclosure & Barring Service

More details
P O Box 16733
Oldbury
B69 9FJ
01902 255 015

Information, Advice and Navigation Service for Black and Minority Ethnic carers

Advocacy, Advice and guidance, Carers support

By West Bromwich African Caribbean Resource Centre

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177

POhWER Care Act Advocacy

Advocacy

By POhWER Advocacy

A service which ensures individuals have a say when their care and support is being assessed.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370

POhWER Community Advocacy Service

Advocacy

By POhWER Advocacy

Community Advocacy is available to service users in Sandwell who need support to speak up, be heard and included in decisions about them.

Quality: Staff subject to Disclosure & Barring Service

More details
59 Pure Offices
Broadwell Road
Oldbury West Midlands
Oldbury
B69 4BY
0300 456 2370

POhWER Independent Mental Capacity Advocacy (IMCA)

Advocacy

By POhWER Advocacy

To provide advocacy for people who are affected by mental health issues or lack capacity, when making important decisions.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370

POhWER Independent Mental Health Advocacy (IMHA)

Advocacy

By POhWER Advocacy

To provide advocacy services for people who are affected by mental health issues or who lack the capacity to make important decisions.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370

POhWER NHS Complaints Advocacy Service

Advocacy, Advice and guidance

By POhWER Advocacy

POhWERs NHS Complaints Advocacy Service supports individuals to raise complaints about NHS Care and treatment, supporting people to share their experience with NHS providers so that responses, explanations can be gained and lessons learned. Everyone has the right to advocacy support if they wish to complain about the NHS. POhWER can support with self help information packs or direct one to one advocacy support depending on the needs of the individual.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370

POhWER Volunteering in Sandwell

Advocacy

By POhWER Advocacy

Citizen's Advocates support vulnerable people to gain information, speak up and be heard in decisions being made about them. If you would like to find out more about Citizen's Advocates please get in touch with us or if you're a service user in Sandwell and think you would benefit from the support of a Citizen's Advocate.

Quality: Staff subject to Disclosure & Barring Service

More details
59 Pure Offices
Broadwell Road
Oldbury
West Midlands
Oldbury
B69 4BY
0300 456 2370

Pre-Entry ESOL Course

Advocacy

By Bangladeshi Women's Association Ltd

Helping individuals to develop skills, employability, self-reliance and confidence

Quality: Staff subject to Disclosure & Barring Service

More details
Tipton Muslim Community Centre Wellington Road
Tipton
DY4 8RS
0121 557 6766

Project Shield

Advocacy, Advice and guidance, Counselling and listening

By Murray Hall Community Trust

Emotional Wellbeing Service for 10 - 19 Year Olds

Ethnicity focus: English, Indian, Polish, Pakistani, Afghan, Bangladeshi

More details
The Bridge
St Marks Road
Tipton
West Midlands
Tipton
DY4 0SL
01902 826305

Sandwell Advocacy Citizen Advocacy Scheme.

Advocacy, Finding work and training, Carers support, Parent and family support

By Sandwell Advocacy

A service which supports individuals who, through disability and social exclusion, feel that they have no meaningful involvement in decisions that are made which directly affect their lives.

More details
28 Wood Street
Tipton
West Midlands
Tipton
DY4 9BQ
0121 520 8070

Sandwell's Cancer, Older People and Advocacy Project

Advocacy, Advice and guidance, Outreach, Carers support

By Sandwell Advocacy

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070

SAPPHIRE Service

Advocacy, Advice and guidance, Befriending, Carers support

By West Bromwich African Caribbean Resource Centre

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by Agewell, a local social enterprise for older people and West Bromwich African Caribbean Resource Centre, a local charity specialising in services for older people targeting but not exclusive to African Caribbean and dual heritage individuals and families. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177

Sapphire Service

Advocacy, Advice and guidance, Befriending, Carers support

By Agewell

Supporting Older adults and carers in hospital and at home

More details
T5 Office, 3rd Floor
13 Applewood Grove Training and Enterprise Centre
Applewood Grove
Cradley Heath
B64 6EW
0121 796 9333

Support for young victims of rape and sexual violence aged 11-18

Advocacy, Advice and guidance, Sexual health and pregnancy, Support for victims

By Black Country Women's Aid

SWA's specialist Young People's ISVA (Independent Sexual Violence Adviser) offers support and advice to any survivors of rape and sexual violence aged 11-18.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 553 0900 (9-5 weekdays)

Support, advice, guidance and confidence building to over 55's year olds

Advocacy, Advice and guidance, Finding work and training, Managing your money

By Soho/Victoria Friends and Neighbours

Our aim is to help people to help themselves in saving money, reducing isolation, health and well-being, dealing with every day life and increasing their networks.

Quality: Staff subject to Disclosure & Barring Service

More details
c/o Smethwick Baptist Church
94 Regent Street
Smethwick
Smethwick
B66 3BQ
0121 532 2012

The Community Offer - West Bromwich Centre, Lyng & Greets Green, Hateley Heath, Charlemont and Grove Vale.

Advocacy, Advice and guidance, Befriending, Day Centre

By The Kaleidoscope Plus Group

the project aims to offer a more integrated and seamless delivery of services to the community, by providing a range of activities and interventions to reduce the demand on acute services.
A variety of volunteering opportunities are available within the project.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

More details
First Floor, Hawthorns House Halfords Lane
West Bromwich
B66 1BB
0121 565 5605

Victim Support

Advocacy, Advice and guidance, Counselling and listening, Support for victims

By Victim Support Sandwell

Victim Support Sandwell operates to empower victims of crime through their journey of recovery. We can give free help and confidential support and information about appropriate services to help in your time of need.

More details
Room 4G YMCA, 38 Carters Green, West Bromwich, West Midlands
Oldbury
B70 9LG
0121 569 7980

Young Carers Advocacy Project

Advocacy, Befriending, Carers support, Parent and family support

By Sandwell Advocacy

A project which supports children and young people who care for a family member who is mentally ill, disabled or misuses substances.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070

Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.