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Advocacy, Advice and guidance, Social Activities, Finding work and training

Advice and Guidance, Befriending and Accompaniment

By Care Link West Midlands

Advice, information, guidance, befriending and accompaniment to refugees and asylum seekers from French Speaking Countries

More details
1st Floor
130 Cape Hill
Smethwick
Smethwick
B66 4HP
0121 565 2612

Advice Point

By Family Action

This is a free service in which we can help you with:

- Job searching
- CV writing
- Interview skills
- Careers advice
- Social development
- Family support
- Confidence building
- Work experience

More details
Burnt Tree Children's Centre, 20 - 25 Tividale Street
Tipton
DY4 7SD
07970168908
Advocacy, Immigration and migrant support

Advocacy

By Emerging Communities Network

Supporting those who face difficulties or who are particularly vulnerable or unable to represent themselves to make their views or needs to be known. This service is available in different European languages.

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Smethwick Council House
Smethwick
B66 3NJ
07907 580 787
Advocacy, Advice and guidance, Housing advice & support

Benefits Advice

By Skills Work and Enterprise Development Agency ( SWEDA )

We provide welfare Rights and benefit Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

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SWEDA The Business Centre
Church Street
West Bromwich
B70 8RP
0121 525 2558
Advocacy, Counselling and listening, Sexual health and pregnancy, Support for victims

Black Country Rape and Sexual Violence Support Service

By Black Country Women's Aid

SWA's Independent Sexual Violence Advice (ISVA) Service supports survivors of rape, sexual violence and childhood sexual abuse with advocacy, practical and emotional support and counselling, whether or not they choose to report to the police.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 553 0090 (9-5 weekdays)
Advocacy, Advice and guidance, Counselling and listening, Support for victims

Black Country Women's Aid

By Black Country Women's Aid

SWA support victims of domestic abuse, rape and sexual violence, sexual exploitation and human trafficking in the West Midlands.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)
Advocacy, Outreach, Loss and breakdown, Carers support

Bridges Support Service

By Murray Hall Community Trust

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

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The Bridge
St Mark's Road
Tipton
West Midlands
Tipton
DY4 0SL
0121 612 2939
Advocacy, Advice and guidance, Finding work and training

Business Advice

By Skills Work and Enterprise Development Agency ( SWEDA )

Starting a new business? Don’t know where to begin? We’ll provide you with the tools and resources to help you succeed. Find out how to choose the right ideas, research your market, write a business plan, submit applications for funding, and work with partners. Contact us NOW to find out more.

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SWEDA The Business Centre
Church Street
West Bromwich
B70 8RP
0121 525 2558
Advice and guidance, Outreach, Carers support

Carers Respite Care Services

By West Bromwich African Caribbean Resource Centre

We refer carers to Sandwell Enquiry for a Carers Assessment as they maybe entitled to a Carers Direct Budget, if they meet Adult Services criteria they will receive a small amount of money that can either pay for a respite care or befriending service which will give them a break from their caring responsibilities and can pursue any interests and hobbies or just meet friends knowing that their loved one is being cared for and supported.

In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If carers do not meet Adult service eligibility criteria, they can always purchase our service privately as a self funder.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

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Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advocacy, Advice and guidance, Housing advice & support, Immigration and migrant support

Citizens Advice Sandwell: West Bromwich

By Citizens Advice Sandwell

The Citizens Advice Office for Sandwell.

More details
22 Lombard Street
West Bromwich
B70 8RT
0300 330 9017
Advocacy, Advice and guidance, Counselling and listening, Support for victims

Domestic Abuse Community Support

By Black Country Women's Aid

SWA's IDVA (Independent Domestic Abuse Advice) service supports victims of domestic abuse who are at risk of harm from intimate partners, ex-partners or family members, with the aim of securing their safety and the safety of their children.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)
Advocacy, Advice and guidance, Outreach, Finding work and training, Housing advice & support

English My Way

By Smethwick Youth & Community Centre

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

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Trinity Point, Trinity Street
Smethwick
B67 7AA
0121 565 8870
Advocacy, Advice and guidance, Counselling and listening

Harassment & Discrimination Advice

By Rights and Equality Sandwell (RES)

Harassment and discrimination support to individuals in Sandwell who have experienced discrimination or harassment.

More details
28 Birmingham Street
Oldbury
Sandwell
B69 4DS
0121 541 1775
Advice and guidance, Outreach, Carers support

Health and Well Being Day Care Service

By West Bromwich African Caribbean Resource Centre

We support individuals with long term conditions or continuing care needs to participate in activities that support their health and well being. Activities include arts and crafts bible study (optional), bingo, music workshops and extend gentle exercise classes. We organise exchange visits across the country and an annual holiday . People who use our services have a hot nutritious meal and participate in health workshops, information sessions and other projects. We also provide advice and guidance and in some situation provide advocacy to enable participants to access services that will support their health and well being. Costs are competitive and transport is provided via community transport or ring and ride. This service is particularly suitable to older people of African and Caribbean origin however we do have individuals from other cultural groups access our service.

In terms of benchmarking quality, our service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advocacy, Advice and guidance, Carers support

Information, Advice and Navigation Service for Black and Minority Ethnic carers

By West Bromwich African Caribbean Resource Centre

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Finding work and training

iPad short course

By Emerging Communities Network

Helping individuals to develop computer skills, enjoying engaging with modern technology and develop self-reliance and confidence.

More details
Thimblemill Library
Smethwick
B67 5RJ
07907 580 787

Macmillan Cancer Support

By Macmillan Cancer Support

Phone service

Need to talk? 7 days a week, 8am-8pm
Call us free* on 0808 808 00 00
Whether you’re worried about money or practical issues, have questions about treatment, or just want someone to listen, call our team of specialist advisers free*

More details
Macmillan Cancer Support LIne 89 Albert Embankment
London
SE1 7UQ
07834 192 217

Opening Doors

By The Kaleidoscope Plus Group

A drop in service, Monday to Friday, 10am till 4pm connecting people to a variety of services to improve health and well-being.

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153 Princess Square, High Street,
West Bromwich
B70 7QX
0121 565 5605
Advocacy

POhWER Care Act Advocacy

By POhWER Advocacy

A service which ensures individuals have a say when their care and support is being assessed.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Community Advocacy Service

By POhWER Advocacy

Community Advocacy is available to service users in Sandwell who need support to speak up, be heard and included in decisions about them.

Quality: Staff subject to Disclosure & Barring Service

More details
59 Pure Offices
Broadwell Road
Oldbury West Midlands
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Independent Mental Capacity Advocacy (IMCA)

By POhWER Advocacy

To provide advocacy for people who are affected by mental health issues or lack capacity, when making important decisions.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Independent Mental Health Advocacy (IMHA)

By POhWER Advocacy

To provide advocacy services for people who are affected by mental health issues or who lack the capacity to make important decisions.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy, Advice and guidance

POhWER NHS Complaints Advocacy Service

By POhWER Advocacy

POhWERs NHS Complaints Advocacy Service supports individuals to raise complaints about NHS Care and treatment, supporting people to share their experience with NHS providers so that responses, explanations can be gained and lessons learned. Everyone has the right to advocacy support if they wish to complain about the NHS. POhWER can support with self help information packs or direct one to one advocacy support depending on the needs of the individual.

Quality: Staff subject to Disclosure & Barring Service

More details
Room 59 Pure Offices
Broadwell Road
Oldbury
Oldbury
B69 4BY
0300 456 2370
Advocacy

POhWER Volunteering in Sandwell

By POhWER Advocacy

Citizen's Advocates support vulnerable people to gain information, speak up and be heard in decisions being made about them. If you would like to find out more about Citizen's Advocates please get in touch with us or if you're a service user in Sandwell and think you would benefit from the support of a Citizen's Advocate.

Quality: Staff subject to Disclosure & Barring Service

More details
59 Pure Offices
Broadwell Road
Oldbury
West Midlands
Oldbury
B69 4BY
0300 456 2370
Advocacy

Pre-Entry ESOL Course

By Bangladeshi Women's Association Ltd

Helping individuals to develop skills, employability, self-reliance and confidence

Quality: Staff subject to Disclosure & Barring Service

More details
Tipton Muslim Community Centre Wellington Road
Tipton
DY4 8RS
0121 557 6766
Advocacy, Advice and guidance, Counselling and listening

Project Shield

By Murray Hall Community Trust

Emotional Wellbeing Service for 10 - 19 Year Olds

Ethnicity focus: English, Indian, Polish, Pakistani, Afghan, Bangladeshi

More details
The Bridge
St Marks Road
Tipton
West Midlands
Tipton
DY4 0SL
01902 826305
Advocacy, Finding work and training, Carers support, Parent and family support

Sandwell Advocacy Citizen Advocacy Scheme.

By Sandwell Advocacy

A service which supports individuals who, through disability and social exclusion, feel that they have no meaningful involvement in decisions that are made which directly affect their lives.

More details
28 Wood Street
Tipton
West Midlands
Tipton
DY4 9BQ
0121 520 8070
Social Activities, Finding work and training, Day Centre, Children and youth activities

Sandwell Deaf Community Association

By Sandwell Deaf Community Association

An organisation for deaf, hard of hearing and deafblind people run by deaf people.

Quality: Staff subject to Disclosure & Barring Service

More details
Summer Street
West Bromwich
B71 4JA
0121 553 0201
Advocacy, Advice and guidance, Outreach

Sandwell Dementia Care Navigators

By Crossroads Care

Our Sandwell Dementia Care Navigator team provide ongoing support, information and advice to families who are looking after someone with dementia or memory problems. We know that as a carer your needs can change and we can offer you support in different ways to help you continue to care throughout your caring journey.

Quality: CQC Registered

More details
494 Wolverhampton Road,
Oldbury,
West Midlands
B68 8DG
0121 553 6483
Advocacy, Advice and guidance, Outreach, Carers support

Sandwell's Cancer, Older People and Advocacy Project

By Sandwell Advocacy

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070
Advocacy, Advice and guidance, Befriending, Carers support

SAPPHIRE Service

By West Bromwich African Caribbean Resource Centre

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Advocacy, Advice and guidance, Befriending, Carers support

Sapphire Service

By Agewell

Supporting Older adults and carers in hospital and at home

More details
Rounds Green Library
Martley Road
Oldbury
B69 1DZ
0121 796 9333
Advocacy, Advice and guidance, Sexual health and pregnancy, Support for victims

Support for young victims of rape and sexual violence aged 11-18

By Black Country Women's Aid

SWA's specialist Young People's ISVA (Independent Sexual Violence Adviser) offers support and advice to any survivors of rape and sexual violence aged 11-18.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

More details
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 553 0900 (9-5 weekdays)
Advice and guidance, Immigration and migrant support

support in immigration advice

By Emerging Communities Network

Information, advice and guidance relating to people, the immigration system and people`s experience on it. This service is provided in different European languages.

More details
Thimblemill Library, Smethwick
Smethwick
B67 5RJ
07907 580 787
Advocacy, Advice and guidance, Finding work and training, Managing your money

Support, advice, guidance and confidence building to over 55's year olds

By Soho/Victoria Friends and Neighbours

Our aim is to help people to help themselves in saving money, reducing isolation, health and well-being, dealing with every day life and increasing their networks.

Quality: Staff subject to Disclosure & Barring Service

More details
c/o Smethwick Baptist Church
94 Regent Street
Smethwick
Smethwick
B66 3BQ
0121 532 2012

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
West Bromwich Library
High Street
West Bromwich
B70 8DZ
07813 125 443

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
Glebefields Library
St Marks Road
Tipton
DY4 0SX
07813 125 443

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
Oldbury Library
Jack Judge House
10 Halesowen Street
Oldbury
B69 2AJ
07813 125 443

The Aman Group

By Breakthru CIC

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

More details
Wednesbury Library
Walsall Street
Wednesbury
WS10 9EH
07813 125 443
Advocacy, Advice and guidance, Counselling and listening, Support for victims

Victim Support

By Victim Support Sandwell

Victim Support Sandwell operates to empower victims of crime through their journey of recovery. We can give free help and confidential support and information about appropriate services to help in your time of need.

More details
Room 4G YMCA, 38 Carters Green, West Bromwich, West Midlands
Oldbury
B70 9LG
0121 569 7980

Young Carer support

By Crossroads Care

The Dudley Young Carers team provide a wellbeing service to young carers (those up to the age of 18) throughout the Dudley borough, providing them with access to support and services, tailored to their individual needs to enable them to live their own lives healthily.

More details
494 Wolverhampton Road
Oldbury
West Midlands
B68 8DG
0121 553 6483
Advocacy, Befriending, Carers support, Parent and family support

Young Carers Advocacy Project

By Sandwell Advocacy

A free independent and confidential advocacy service which supports children and young people who care for another person.

More details
28 Wood Street
Tipton
DY4 9BQ
0121 520 8070
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.