Find health & wellbeing services near you

Advice, information, guidance, befriending and accompaniment to refugees and asylum seekers from French Speaking Countries

Ongoing support, information and advice throughout your ‘caring journey’.
• Advocacy Service including support in accessing Social Workers and other statutory bodies (GP’s, District Nurses, Incontinence Team, Occupational Therapists etc.)
• Weekly Carer Support Groups including the following: Arts and Crafts, Music Therapy, Light Extend exercise sessions, guest speakers on topics of interest and social outings.
• Therapeutic garden sessions at our partner “Ideal for All” for carers and the person they care for to enjoy social and safe activities with others in the same situation.
• Infections and People with Dementia. This important free session helps carers recognise and deal effectively with infection in people with dementia. This informative training can avoid
• unnecessary hospital admissions. Contact us to find out more.
• Free Dementia Awareness Sessions either a group setting or in the comfort of your own home.
• Benefit entitlement advice including Carers Allowance, Attendance Allowance, PIPs etc. including help with completing forms, referral to Pension Service and Fire Safety checks.
• Information on law/carers rights including wills, POA’s etc.

This is a free service in which we can help you with:

- Job searching
- CV writing
- Interview skills
- Careers advice
- Social development
- Family support
- Confidence building
- Work experience

Supporting those who face difficulties or who are particularly vulnerable or unable to represent themselves to make their views or needs to be known. This service is available in different European languages.

We provide welfare Rights and benefit Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

SWA's Independent Sexual Violence Advice (ISVA) Service supports survivors of rape, sexual violence and childhood sexual abuse with advocacy, practical and emotional support and counselling, whether or not they choose to report to the police.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

SWA support victims of domestic abuse, rape and sexual violence, sexual exploitation and human trafficking in the West Midlands.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Starting a new business? Don’t know where to begin? We’ll provide you with the tools and resources to help you succeed. Find out how to choose the right ideas, research your market, write a business plan, submit applications for funding, and work with partners. Contact us NOW to find out more.

A free independent and confidential advocacy and support service.

The Citizens Advice Office for Sandwell.

SWA's IDVA (Independent Domestic Abuse Advice) service supports victims of domestic abuse who are at risk of harm from intimate partners, ex-partners or family members, with the aim of securing their safety and the safety of their children.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

A Team that provides support to individuals in Sandwell who have experienced discrimination or discrimination.

for those under the Mental Capacity Act who lack mental capacity for a long term decision or Deprivation of their Liberty.

Quality: Staff subject to Disclosure & Barring Service

Advocates provided support on all areas to eligible patients with issues such as treatment, reviews, tribunals leave etc.with ensuring their voice is heard and views considered.

Quality: Staff subject to Disclosure & Barring Service

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

A service which ensures individuals have a say when their care and support is being assessed.

Quality: Staff subject to Disclosure & Barring Service

Community Advocacy is available to service users in Sandwell who need support to speak up, be heard and included in decisions about them.

Quality: Staff subject to Disclosure & Barring Service

To provide advocacy for people who are affected by mental health issues or lack capacity, when making important decisions.

Quality: Staff subject to Disclosure & Barring Service

To provide advocacy services for people who are affected by mental health issues or who lack the capacity to make important decisions.

Quality: Staff subject to Disclosure & Barring Service

POhWERs NHS Complaints Advocacy Service supports individuals to raise complaints about NHS Care and treatment, supporting people to share their experience with NHS providers so that responses, explanations can be gained and lessons learned. Everyone has the right to advocacy support if they wish to complain about the NHS. POhWER can support with self help information packs or direct one to one advocacy support depending on the needs of the individual.

Quality: Staff subject to Disclosure & Barring Service

Citizen's Advocates support vulnerable people to gain information, speak up and be heard in decisions being made about them. If you would like to find out more about Citizen's Advocates please get in touch with us or if you're a service user in Sandwell and think you would benefit from the support of a Citizen's Advocate.

Quality: Staff subject to Disclosure & Barring Service

Helping individuals to develop skills, employability, self-reliance and confidence

Quality: Staff subject to Disclosure & Barring Service

Emotional Wellbeing Service for 10 - 19 Year Olds

Ethnicity focus: English, Indian, Polish, Pakistani, Afghan, Bangladeshi

A service which supports individuals who, through disability and social exclusion, feel that they have no meaningful involvement in decisions that are made which directly affect their lives.

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by Agewell, a local social enterprise for older people and West Bromwich African Caribbean Resource Centre, a local charity specialising in services for older people targeting but not exclusive to African Caribbean and dual heritage individuals and families. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

Supporting Older adults and carers in hospital and at home

SWA's specialist Young People's ISVA (Independent Sexual Violence Adviser) offers support and advice to any survivors of rape and sexual violence aged 11-18.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Our aim is to help people to help themselves in saving money, reducing isolation, health and well-being, dealing with every day life and increasing their networks.

Quality: Staff subject to Disclosure & Barring Service

the project aims to offer a more integrated and seamless delivery of services to the community, by providing a range of activities and interventions to reduce the demand on acute services.
A variety of volunteering opportunities are available within the project.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Victim Support Sandwell operates to empower victims of crime through their journey of recovery. We can give free help and confidential support and information about appropriate services to help in your time of need.

Advice and guidance on welfare benefits including PIP.

A project which supports children and young people who care for a family member who is mentally ill, disabled or misuses substances.