Find health & wellbeing services near you

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

CBO provides free and impartial advice to Sandwell residents on issues around; welfare benefits, Immigration and debt.

Ethnicity focus: Indian, Pakistani, Bangladeshi

Advice, information, guidance, befriending and accompaniment to refugees and asylum seekers from French Speaking Countries

This is a free service in which we can help you with:

- Job searching
- CV writing
- Interview skills
- Careers advice
- Social development
- Family support
- Confidence building
- Work experience

Supporting those who face difficulties or who are particularly vulnerable or unable to represent themselves to make their views or needs to be known. This service is available in different European languages.

Training co-delivered with autistic people that provides a basic awareness of autism, tailored to the organisation/group with an emphasis on person centred support and reasonable adjustments that make communities/organisations more welcoming to autistic people.

Quality: Staff subject to Disclosure & Barring Service

We provide Welfare Rights and Benefits Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

SWA's Independent Sexual Violence Advice (ISVA) Service supports survivors of rape, sexual violence and childhood sexual abuse with advocacy, practical and emotional support and counselling, whether or not they choose to report to the police.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

SWA support victims of domestic abuse, rape and sexual violence, sexual exploitation and human trafficking in the West Midlands.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

Activities provided range from social, recreational, health activities to advice, training and focused interventions offering a holistic family approach.

Ethnicity focus: Indian, Pakistani, Bangladeshi

Starting a new business?
Don’t know where to begin?

We’ll provide you with the tools and resources to help you get started and move forward.

We refer carers to Sandwell Enquiry for a Carers Assessment as they maybe entitled to a Carers Direct Budget, if they meet Adult Services criteria they will receive a small amount of money that can either pay for a respite care or befriending service which will give them a break from their caring responsibilities and can pursue any interests and hobbies or just meet friends knowing that their loved one is being cared for and supported.

In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If carers do not meet Adult service eligibility criteria, they can always purchase our service privately as a self funder.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

A free independent and confidential advocacy and support service.

The Citizens Advice Office for Sandwell.

Helping you and your family before and after being diagnosed with dementia

SWA's IDVA (Independent Domestic Abuse Advice) service supports victims of domestic abuse who are at risk of harm from intimate partners, ex-partners or family members, with the aim of securing their safety and the safety of their children.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Support residents in ‘Building confidence and connecting people'

Quality: Staff subject to Disclosure & Barring Service

The Dudley Carers Wellbeing Service provide a wellbeing service to all age carers throughout the Dudley borough, providing them with access to support and services tailored to their individual needs to enable them to live their own lives healthily.

Quality: CQC Registered

Regular coffee mornings on Mondays from 10am till 12pm
Employment information, advice and guidance including CV building and education and training opportunities
Business and social enterprise support

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Harassment and discrimination support to individuals in Sandwell who have experienced discrimination or harassment.

We support individuals with long term conditions or continuing care needs to participate in activities that support their health and well being. Activities include arts and crafts bible study (optional), bingo, music workshops and extend gentle exercise classes. We organise exchange visits across the country and an annual holiday . People who use our services have a hot nutritious meal and participate in health workshops, information sessions and other projects. We also provide advice and guidance and in some situation provide advocacy to enable participants to access services that will support their health and well being. Costs are competitive and transport is provided via community transport or ring and ride. This service is particularly suitable to older people of African and Caribbean origin however we do have individuals from other cultural groups access our service.

In terms of benchmarking quality, our service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

Helping individuals to develop computer skills, enjoying engaging with modern technology and develop self-reliance and confidence.

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

Free Language Courses - ESOL

Need to talk? 7 days a week, 8am-8pm
Call us free* on 0808 808 00 00
Whether you’re worried about money or practical issues, have questions about treatment, or just want someone to listen, call our team of specialist advisers free*

How a Telephone Buddy helps




Going through cancer can be an isolating experience at any time, and especially when social distancing. Our free Telephone Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.

Your volunteer buddy will be a listening ear, ready to talk about how you’re feeling and your support needs during this difficult time. They can also let you know about our services, and all the ways Macmillan can help, to ensure you don't face cancer alone.
https://www.macmillan.org.uk/get-involved/campaigns/telephone-buddies

Quality: Staff subject to Disclosure & Barring Service

A drop in service, Monday to Friday, 10am till 4pm connecting people to a variety of services to improve health and well-being.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

A service which ensures individuals have a say when their care and support is being assessed.

Quality: Staff subject to Disclosure & Barring Service

Community Advocacy is available to service users in Sandwell who need support to speak up, be heard and included in decisions about them.

Quality: Staff subject to Disclosure & Barring Service

To provide advocacy for people who are affected by mental health issues or lack capacity, when making important decisions.

Quality: Staff subject to Disclosure & Barring Service

To provide advocacy services for people who are affected by mental health issues or who lack the capacity to make important decisions.

Quality: Staff subject to Disclosure & Barring Service

POhWERs NHS Complaints Advocacy Service supports individuals to raise complaints about NHS Care and treatment, supporting people to share their experience with NHS providers so that responses, explanations can be gained and lessons learned. Everyone has the right to advocacy support if they wish to complain about the NHS. POhWER can support with self help information packs or direct one to one advocacy support depending on the needs of the individual.

Quality: Staff subject to Disclosure & Barring Service

Citizen's Advocates support vulnerable people to gain information, speak up and be heard in decisions being made about them. If you would like to find out more about Citizen's Advocates please get in touch with us or if you're a service user in Sandwell and think you would benefit from the support of a Citizen's Advocate.

Quality: Staff subject to Disclosure & Barring Service

Helping individuals to develop skills, employability, self-reliance and confidence

Quality: Staff subject to Disclosure & Barring Service

Emotional Wellbeing Service for 10 - 19 Year Olds

Ethnicity focus: English, Indian, Polish, Pakistani, Afghan, Bangladeshi

A service which supports individuals who, through disability and social exclusion, feel that they have no meaningful involvement in decisions that are made which directly affect their lives.

An organisation for deaf, hard of hearing and deafblind people run by deaf people.

Quality: Staff subject to Disclosure & Barring Service

Sandwell Dementia Navigators provide ongoing support, information and advice to families who are looking after someone with dementia or memory problems. We know that as a carer your needs can change and we can offer you support in different ways to help you continue to care throughout your caring journey.

Quality: CQC Registered

Telephone befriending service for isolated, lonely and vulnerable people during Covid 19 pandemic and in the foreseeable future.

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

Supporting Older adults and carers in hospital and at home

SWA's specialist Young People's ISVA (Independent Sexual Violence Adviser) offers support and advice to any survivors of rape and sexual violence aged 11-18.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Information, advice and guidance relating to people, the immigration system and people`s experience on it. This service is provided in different European languages.

Our aim is to help people to help themselves in saving money, reducing isolation, accessing services, health and well-being, dealing with everyday life choices and increasing their networks.

Quality: Staff subject to Disclosure & Barring Service

SWEDA provides information, advice and guidance to individuals looking to get back into work (Employability) and those considering self-employment. We provide Training in IT alongside Employability and Business Workshops. We support the creation of new Social Enterprises and the growth of existing Social Enterprises and businesses.

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

Relieving stress and anxiety
Improving relationships
Creating life balances
Gentle exercise
Yoga
Pilates
Parenting
Mindfulness
Self-improvement workshops
Career Support
Trips out
Emotional boundaries
and lots more

The Crossroads Carers Assistance Line is a free service which offers support and practical assistance to help unpaid carers in Sandwell.

Quality: CQC Registered

As a hate crime third party reporting centre we serve our local community in providing a safe space for people to come and report any hate related incidents that they have experienced directly or witnessed. We will support you by reporting the matter to the police, explain to you what hate crime is, and provide you with a safe space where you can share your thoughts and feelings. The service is provided in both English and Polish.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Polish

Victim Support Sandwell operates to empower victims of crime through their journey of recovery. We provide free help and confidential support and information about appropriate services to help in your time of need.

Independent one to one advocacy support for older people with long term health and accommodation issues.

Advice and guidance on welfare benefits including PIP.

Quality: Staff subject to Disclosure & Barring Service

A free independent and confidential advocacy service which supports children and young people who care for another person.