The Crossroads Carers Assistance Line

Address details
Organisation Crossroads Care
Address Carers Hub 494 Wolverhampton Road Oldbury West Midlands
B68 8DG
Contact details
Phone 0121 803 6830
Opening hours 8:30 - 4:30 Monday to Thursday
8:30 - 4:00 Friday
Accessibility details Fully accessible.

The Crossroads Carers Assistance Line provides a caring, listening ear and can support unpaid carers in many practical ways –

- Confidential, one-to-one support
- Advice, information and guidance over the phone or face-to-face
- Signposting to other specialist support services and/or groups provided by Crossroads and other organisations based within Sandwell
- Help to reinstate previous/pre-COVID care arrangements or facilitate new arrangements
- Advice on how to gain a Carers Assessment from the Local Authority
- Wellbeing support, coaching/mentoring
- Support and practical training provided in the home, by our in-house trainer, for carers of people with complex needs
- Access to Carers Trust Emergency Fund

Service details
Categories Advocacy, Advice, Social Activities, Finding work and training, Relationship help and mediation
Staff Qualifications We are fully compliant with the Care Quality Commission. Staff who provide this service have a range of experience and qualifications to support you in your role as a carer.
Gender both
Quality standards CQC Registered
Last updated: Jun 14, 2023 16:25
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.