The Crossroads Carers Assistance Line

Address details
Organisation Crossroads Care
Address 494 Wolverhampton Road Oldbury
B68 8DG
Contact details
Phone 0121 803 6830
Opening hours 8:30 - 4:30 Monday to Thursday
8:30 - 4:00 Friday
Accessibility details Fully accessible.

The Crossroads Carers Assistance Line provides a caring, listening ear and can support unpaid carers in many practical ways –

- Confidential, one-to-one support
- Advice, information and guidance over the phone or face-to-face
- Signposting to other specialist support services and/or groups provided by Crossroads and other organisations based within Sandwell
- Help to reinstate previous/pre-COVID care arrangements or facilitate new arrangements
- Advice on how to gain a Carers Assessment from the Local Authority
- Wellbeing support, coaching/mentoring
- Support and practical training provided in the home, by our in-house trainer, for carers of people with complex needs
- Access to Carers Trust Emergency Fund

Service details
Categories Advocacy, Advice and guidance, Finding work and training, Housing advice & support, Counselling and listening
Staff Qualifications We are fully compliant with the Care Quality Commission. Staff who provide this service have a range of experience and qualifications to support you in your role as a carer.
Gender both
Quality standards CQC Registered
Last updated: Mar 15, 2021 15:19
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.