The Crossroads Carers Assistance Line
Address details |
|
|---|---|
| Organisation | Crossroads Care |
| Address |
Carers Hub
494 Wolverhampton Road
Oldbury
West Midlands B68 8DG OLDBURY |
Contact details |
|
|---|---|
| CAL@crossroads-caringforcarers.org | |
| Phone | 0121 803 6830 |
| Website | http://www.crossroads-caringforcarers.org |
| Opening hours | 8:30 - 4:30 Monday to Thursday 8:30 - 4:00 Friday |
| Accessibility details | Fully accessible. |
The Crossroads Carers Assistance Line provides a caring, listening ear and can support unpaid carers in many practical ways –
- Confidential, one-to-one support
- Advice, information and guidance over the phone or face-to-face
- Signposting to other specialist support services and/or groups provided by Crossroads and other organisations based within Sandwell
- Help to reinstate previous/pre-COVID care arrangements or facilitate new arrangements
- Advice on how to gain a Carers Assessment from the Local Authority
- Wellbeing support, coaching/mentoring
- Support and practical training provided in the home, by our in-house trainer, for carers of people with complex needs
- Access to Carers Trust Emergency Fund
Service details |
|
|---|---|
| Categories | Advocacy, Advice, Social Activities, Finding work and training, Relationship help and mediation |
| Staff Qualifications | We are fully compliant with the Care Quality Commission. Staff who provide this service have a range of experience and qualifications to support you in your role as a carer. |
| Gender | All |
| Quality standards | CQC Registered |