The Crossroads Carers Assistance Line

Address details
Organisation Crossroads Care
Address 494 Wolverhampton Road Oldbury
B68 8DG
OLDBURY
Contact details
Email CAL@sandwellcrossroads.org
Phone 0121 803 6830
Website http://www.sandwellcrossroads.org.
Opening hours 8:30 - 4:30 Monday to Thursday
8:30 - 4:00 Friday
Accessibility details Fully accessible.

The Crossroads Carers Assistance Line provides a caring, listening ear and can support unpaid carers in many practical ways –

- Confidential, one-to-one support
- Advice, information and guidance over the phone or face-to-face
- Signposting to other specialist support services and/or groups provided by Crossroads and other organisations based within Sandwell
- Help to reinstate previous/pre-COVID care arrangements or facilitate new arrangements
- Advice on how to gain a Carers Assessment from the Local Authority
- Wellbeing support, coaching/mentoring
- Support and practical training provided in the home, by our in-house trainer, for carers of people with complex needs
- Access to Carers Trust Emergency Fund

Service details
Categories Counselling and listening, Carers support
Staff Qualifications We are fully compliant with the Care Quality Commission. Staff who provide this service have a range of experience and qualifications to support you in your role as a carer.
Gender both
Quality standards CQC Registered
Last updated: Jul 28, 2022 13:23
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.