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Support Group

A registered home care service serving Sandwell, Birmingham delivering personal care and domestic support in the home to enable individual to retain or maintain their independence.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

This service is qualified (ofsted Registered) staff looking after your children whilst at the service. The child(ren) will be collected from their school and escorted to our centre by suitably trained and Police checked staff.

Quality: Staff subject to Disclosure & Barring Service

Our information and advice is a core service for our organisation and is there to provide support to older people and their carers. Areas of advice can include benefits, housing social care, consumer rights and many other subjects or issues of interest.

Brain Injury Rehabilitation Service - Dudley, Sandwell and Willenhall

Crossroads offer personalised care and support to enable you to remain living in your own home. Our care is person-centred and can be provided to people of all ages, disabilities and health conditions, 24 hours daily.

Quality: CQC Registered

Care and support services to adults with disabilities including care provided in the home.
SAFS have over 25 years of experience in supporting South Asian families with a disabled child, young person or adult.
Staff speak a range South Asian languages such as Panjabi, Urdu, Mirpuri, Hindi, Bengali and can undertake interpreting and translations where required.
Language dietary and faith needs are met through a skills matching process.
Services are provided for both genders

Quality: OFSTED inspected, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

We are a day facility for adults with Learning Disabilities and/or Autism offering a wide range of services to help our participants develop, socialise and enjoy themselves. We can cater for a wide range of disabilities, from moderate to profound and multiple.

Crossroads offer a wide range of training courses to family carers at our Training Hub including; How to use hoist equipment of all types, Health and Safety, Food Hygiene, Infection Control, plus much more, please contact us for more details.

Quality: CQC Registered

We are a service for patients in Sandwell and West Birmingham who have a life-limiting illness, and their relatives and carers. We provide:
•Trained nurses able to advise and support patients, relatives, carers and professionals.
•24/7 Urgent Response Team of registered nurses and healthcare assistants to carry out home visits to patients at times of crisis working closely with other services
.•Signposting to services that provide care, advice and equipment.
•Social support for patients, their relatives and carers, including sitting services, domestic support and welfare rights advice.
•Coordination of specialist palliative care assessment including hospice referrals
•Co-ordination of services to ensure care packages are in place when needed.
•After death support to the bereaved by signposting to bereavement support services.

Quality: CQC Registered

Service Days are currently
Tuesdays and Thursdays 11am to 3pm
Tuesdays is Crafts and Bingo
Thursday is Exercise
alongside Drumming 'beat it', memory singing and a chiropodist service as well as Health & safety awareness sessions.
Daily charge if you reside in the local Sandwell Area and utilise the transport service is £15 per day, This charge includes Brunch - Tea, Toast, Biscuits and A piece of fruit at 11am. Lunchtime - a freshly prepared 2 course meal inclusive of drinks and all crafts/activities - excluding exercise (£2 charge)/Chiropodist service (£15 which is quarterly) and includes transport to and from your home for start and finish times.

Should you wish to visit, please do not hesitate to contact us at

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Afro Caribbean

The Sense Day Service is open 7 days a week, and offers a fully person-centred approach for people of all ages, with a visual and/or hearing impairment. People are fully supported to access community-based facilities, and have the opportunity to access other Sense services, such as rock climbing, ice skating, sailing, massage and arts and crafts.

A specialist day care for people with dementia

Quality: CQC Registered

A Specialist home care and support service offering personalised one-to-one support in your own home to help you maintain your independence

Quality: CQC Registered
Ethnicity focus: English, Indian, Pakistani

Light housework. Laundry & Ironing. Shopping & collection services.

We offer personal care to support with daily living needs, enabling people with complex needs to remain in their own home for longer. This can be provided alongside social care services or funded by the person themselves or their family.

If you have a personal budget, we are here to help and support you with your care package.

Quality: CQC Registered

SAFS offer a Domiciliary Care Service to individuals in their own homes, supporting with personal care tasks.

Quality: OFSTED inspected, PQASSO Level 2, Investors in People, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

A specialist homecare service to help deaf, deafened, hard of hearing and deafblind adults maintain their independence and improve their lives both at home and in the community.

We support individuals with long term conditions or continuing care needs to participate in activities that support their health and well being. Activities include arts and crafts bible study (optional), bingo, music workshops and extend gentle exercise classes. We organise exchange visits across the country and an annual holiday . People who use our services have a hot nutritious meal and participate in health workshops, information sessions and other projects. We also provide advice and guidance and in some situation provide advocacy to enable participants to access services that will support their health and well being. Costs are competitive and transport is provided via community transport or ring and ride. This service is particularly suitable to older people of African and Caribbean origin however we do have individuals from other cultural groups access our service.

In terms of benchmarking quality, our service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

Through the Connected Palliative Care Team, we can provide 24/7 clinical support for those who are at the end of their life. We can also offer respite care for family carers as they care for their loved one.

Quality: CQC Registered

Washing & Bathing.Dressing & Undressing. Oral Hygiene. Mobility & Transfers. Preparation of Meals. Continence Care. Prompting of Medication.

Play & Stay for Parents and careers to spend some time with their children away from the home and to meet new people

Quality: Staff subject to Disclosure & Barring Service

Support following a fall or illness to assist in regaining independence.

Luncheon club/day care service. The majority of the diners are 60+. An "open door" policy.
For a small charge, transport is available. Activities throughout the day. Freshly cooked hot meals.

A partnership club providing activities for older people.