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An Advice & Guidance Service for Deaf and hard of hearing people.

Provision of information, advice and guidance of a specialised nature. Available in several European languages if needed.

Participants must have the right to work in the UK and leave to remain until at least 2020. They must be unemployed and not receiving any money for any work, they may or may not be receiving benefits and want to progress to training or employment opportunities.

Quality: Staff subject to Disclosure & Barring Service

Befriending service offered by Home From Hospital Care for Sandwell residents discharged from City Hospital (or all Birmingham residents). Befrienders visit weekly for six weeks and provide emotional, social and practical support as well as providing information, guidance and signposting to other agencies and services.

We provide welfare Rights and benefit Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

Home From Hospital Care supports Sandwell residents who have recently been discharged from City Hospital and Birmingham residents who have been discharged from Birmingham hospitals with benefits checks and support with bills, correspondence and information, advice and signposting.

Specialist Citizens Advice Bureau service for brain injury survivors and their close families.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

The Citizens Advice Office for Sandwell.

Councillor surgery is a one on one session were you can discus what you want about your local community or if you need help with something your self

Sandwell's adult drug and alcohol treatment service.

CT Furniture provides affordable second-hand furniture and collects donated furniture from residents free of charge.

We have a range of training rooms available at our...

Sandwell Women’s Aid provides safe, secure and supportive accommodation which is available 24 hours a day for women and their children escaping domestic abuse. Our services are accessible for all women, regardless of age, culture, disability, ethnicity or sexuality.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Having a fall is not an inevitable part of ageing. With the right knowledge and support, whether you are 65 or 95, there are a number of simple changes you can make to your lifestyle and home to help reduce your risk of falling and protect your independence.

The YMCA provides a range of supported accommodation for young people across Sandwell through the following settings: YMCA 38 Carters Green / Western Gateway, 60 and 62 High Street, West Bromwich, Phoenix St, Stanley Lodge and 235 Hampstead Road. To find out more please contact 0121 524 1950

Quality: Staff subject to Disclosure & Barring Service

One-to-one support with housing.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Congolese

Information, advice and guidance specifically around housing-related problems. This service is available in English Russian and Hungarian as well as in other European languages if necessary.

BID's Housing Support service aims to help vulnerable people and focuses on housing related support enabling them to live as independently as possible in their accommodation and to access the wider community.

Tenancy related support for vulnerable adults across the Sandwell area.
Supporting them to maintain independence and re-engage with community activities.

Quality: Staff subject to Disclosure & Barring Service

A drop in service, Monday to Friday, 10am till 4pm connecting people to a variety of services to improve health and well-being.

Place of Welcome
People come to have a chat make new friends, They can also come and get advise about benefits and also learn to use the i pads.
They can also get help with finding a job.

Whatever your pregnancy-related problem, help is just a click, text or call away.


If you’re late and worried about being pregnant, considering abortion or you’ve...

Quality: Staff subject to Disclosure & Barring Service

Nicholl Grange is a 14 bed registered care home for people with mental health problems. It provides 24-hour staffing to help residents live comfortable and fulfilling lives. The home consists of a 10 bedded main unit with 4 separate self contained flats next door and a large and pleasant shared garden area to the rear.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Shopping support service provided by Home From Hospital Care for Sandwell Residents recently discharged from City Hospital and all Birmingham residents discharged from Birmingham hospitals. HFHC provides six weeks of support to help people do a weekly shop and can provide support and information to make arrangements for shopping support when the six weeks comes to an end.

We currently support 100 people within the Borough Of Sandwell, who have a mental health difficulty and are experiencing difficulties with housing related issues. This a short term, goal focused intervention, developing and empowering people to manage their own issues.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Support Centre offering free one to one support, advice and information to the general public. We do have a slightly larger Eastern European / newcomer / immigrant client groups to Sandwell and have access to translators to support service delivery.

West Smethwick Enterprise offer family support for vulnerable children and families in the local community. We offer a wide range of services for our families and children and tailor make every services to suit their individual needs.