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Housing advice & support

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Advice and guidance, Housing advice & support, Befriending, Carers support

Advice & Guidance Service

By BID Services

An Advice & Guidance Service for Deaf and hard of hearing people.

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Deaf Cultural Centre Ladywood Road
Birmingham
B16 8SZ
0121 246 6100
Finding work and training, Housing advice & support, Immigration and migrant support

Advice and guidance

By Emerging Communities Network

Provision of information, advice and guidance of a specialised nature. Available in several European languages if needed.

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Thimblemill Library,
Thimblemill Road
Smethwick
B67 5RJ
07907 580 787

Advice and information

By Ileys Community Association

The service supports individuals and families affected by the complexities of the Benefits system and are being impacted by recent welfare reforms. The service also helps people with everyday problems associated with living on low income, navigating the welfare benefits system and the threat of debt. We also give them debt advice and we work other agencies who deal with debt.This service operates 4 days a week (Monday to Thursday, from 10:00 am till 2:00pm)

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Victoria Park Skill Centre Corbett St
Smethwick
B66 3PU
0121 448 3940
Advice and guidance, Finding work and training, Housing advice & support, Parent and family support

Barnardo's Black Country Families Matter

By Barnardos

Participants must have the right to work in the UK and leave to remain until at least 2020. They must be unemployed and not receiving any money for any work, they may or may not be receiving benefits and want to progress to training or employment opportunities.

Quality: Staff subject to Disclosure & Barring Service

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Blantyre House
4 Barrack Lane
Halesowen
B63 3UX
01384 411 722
Advocacy, Advice and guidance, Housing advice & support

Benefits Advice

By Skills Work and Enterprise Development Agency ( SWEDA )

We provide welfare Rights and benefit Advice. We can identify benefit issues and advise clients who may not be receiving the correct benefits.

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SWEDA The Business Centre
Church Street
West Bromwich
B70 8RP
0121 525 2558

Benefits checks and support

By Home From Hospital Care

Home From Hospital Care supports Sandwell residents who have recently been discharged from City Hospital and Birmingham residents who have been discharged from Birmingham hospitals with benefits checks and support with bills, correspondence and information, advice and signposting.

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Rokesley House University of Birmingham Campus
Selly Oak
B29 6QF
07483165930
Advice and guidance, Housing advice & support, Managing your money

Brain Injury Citizens Advice Service

By Headway Black Country

Specialist Citizens Advice Bureau service for brain injury survivors and their close families.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

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Headway Black Country
Martin Hill Street
Dudley
DY2 8RT
01384 869961
Housing advice & support, Immigration and migrant support, Counselling and listening, Emergency help

Brushstrokes Community Project

By Brushstrokes

Brushstrokes helps the most vulnerable people as well as newcomer families and individuals in Sandwell, West Birmingham and Dudley

Quality: Staff subject to Disclosure & Barring Service

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253 High Street
Smethwick
B66 3NJ
0121 565 2234
Advocacy, Advice and guidance, Housing advice & support, Immigration and migrant support

Citizens Advice Sandwell: West Bromwich

By Citizens Advice Sandwell

The Citizens Advice Office for Sandwell.

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22 Lombard Street
West Bromwich
B70 8RT
0300 330 9017

Councillor Surgery

By Friar Park Millennium Centre

Councillor surgery is a one on one session were you can discus what you want about your local community or if you need help with something your self

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Friar Park Road
Wednesbury
WS10 0JS
0121 556 0139

Cranstoun:Sandwell

By Cranstoun Sandwell

Sandwell's adult drug and alcohol treatment service.

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Alberta Building 128B Oldbury Road
Smethwick
B66 1JE
0121 553 1333
Housing advice & support, Counselling and listening, Parent and family support, Support for victims

Domestic Abuse Refuge

By Black Country Women's Aid

Sandwell Women’s Aid provides safe, secure and supportive accommodation which is available 24 hours a day for women and their children escaping domestic abuse. Our services are accessible for all women, regardless of age, culture, disability, ethnicity or sexuality.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

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Organisation's Head Office (all refuge sites are confidential)
Suite 21a Landchard House Victoria Street
West Bromwich
B70 8HY
0121 552 6448 (24 hour)
Advocacy, Advice and guidance, Outreach, Finding work and training, Housing advice & support

English My Way

By Smethwick Youth & Community Centre

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

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Trinity Point, Trinity Street
Smethwick
B67 7AA
0121 565 8870
Outreach, Housing advice & support

Falls Prevention Service

By Agewell

Having a fall is not an inevitable part of ageing. With the right knowledge and support, whether you are 65 or 95, there are a number of simple changes you can make to your lifestyle and home to help reduce your risk of falling and protect your independence.

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Rounds Green Library
Martley Road
Oldbury
B69 1DZ
0121 796 9333
Addiction support, Social Activities, Finding work and training, Housing advice & support

Housing

By YMCA Black Country Group

The YMCA provides a range of supported accommodation for young people across Sandwell through the following settings: YMCA 38 Carters Green / Western Gateway, 60 and 62 High Street, West Bromwich, Phoenix St, Stanley Lodge and 235 Hampstead Road. To find out more please contact 0121 524 1950

Quality: Staff subject to Disclosure & Barring Service

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38 Carters Green
West Bromwich
B70 9LG
0121 524 1950
Housing advice & support

Housing Advice and Support

By African French Speaking Community Support (AFSCS)

One-to-one support with housing.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Congolese

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St Philips Parish Centre, Watt Street
Smethwick
B66 3DA
07743 600 034
Advice and guidance, Housing advice & support, Immigration and migrant support

Housing Advice and support.

By Emerging Communities Network

Information, advice and guidance specifically around housing-related problems. This service is available in English Russian and Hungarian as well as in other European languages if necessary.

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Smethwick Council House
Smethwick
B66 3NJ
07907 580 787

Housing Support

By BID Services

BID's Housing Support service aims to help vulnerable people and focuses on housing related support enabling them to live as independently as possible in their accommodation and to access the wider community.

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Deaf Cultural Centre Ladywood Road
Birmingham
B16 8SZ
0121 246 6100

Housing Surgery

By Dorothy Parkes Centre (Smethwick)

Smethwick neighbourhood advice sessions where you can discuss housing related issues. Tuesday 11.00am - 1.00pm

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Church Road
Smethwick
B67 6EH
0121 558 2998
Advocacy, Advice and guidance, Carers support

Information, Advice and Navigation Service for Black and Minority Ethnic carers

By West Bromwich African Caribbean Resource Centre

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

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Thomas Street
West Bromwich
B70 6LY
0121 525 9177
Finding work and training

iPad short course

By Emerging Communities Network

Helping individuals to develop computer skills, enjoying engaging with modern technology and develop self-reliance and confidence.

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Thimblemill Library
Smethwick
B67 5RJ
07907 580 787
Advice and guidance, Social Activities, Housing advice & support, Managing your money

KeyRing Living Support Networks - Sandwell

By KeyRing Living Support Networks

Phone service

Tenancy related support for vulnerable adults across the Sandwell area.
Supporting them to maintain independence and re-engage with community activities.

Quality: Staff subject to Disclosure & Barring Service

More details
Unit 21,
St Olav's Court,
Lower Road,
London
London
SE16 2XB
07534350167

Opening Doors

By The Kaleidoscope Plus Group

A drop in service, Monday to Friday, 10am till 4pm connecting people to a variety of services to improve health and well-being.

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153 Princess Square, High Street,
West Bromwich
B70 7QX
0121 565 5605

Place of Welcome Group

By Friar Park Millennium Centre

Place of Welcome
People come to have a chat make new friends, They can also come and get advise about benefits and also learn to use the i pads.
They can also get help with finding a job.

More details
Friar Park Road
Wednesbury
WS10 0JS
0121 556 0139
Housing advice & support, Counselling and listening, Sexual health and pregnancy, Parent and family support

Pregnancy Matters

By Life Charity

Phone service

Whatever your pregnancy-related problem, help is just a click, text or call away.


If you’re late and worried about being pregnant, considering abortion or you’ve...

Quality: Staff subject to Disclosure & Barring Service

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Head Office
1 Mill Street
Leamington Spa
CV31 1ES
08088025433
Housing advice & support

Residential Care

By The Kaleidoscope Plus Group

Nicholl Grange is a 14 bed registered care home for people with mental health problems. It provides 24-hour staffing to help residents live comfortable and fulfilling lives. The home consists of a 10 bedded main unit with 4 separate self contained flats next door and a large and pleasant shared garden area to the rear.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

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321 High Street
West Bromwich
West Bromwich
B70 8LU
0121 565 5605
Advocacy, Advice and guidance, Befriending, Carers support

SAPPHIRE Service

By West Bromwich African Caribbean Resource Centre

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

More details
Thomas Street
West Bromwich
B70 6LY
0121 525 9177

Shopping support

By Home From Hospital Care

Shopping support service provided by Home From Hospital Care for Sandwell Residents recently discharged from City Hospital and all Birmingham residents discharged from Birmingham hospitals. HFHC provides six weeks of support to help people do a weekly shop and can provide support and information to make arrangements for shopping support when the six weeks comes to an end.

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Rokesley House University of Birmingham Campus
Selly Oak
B29 6QF
0121 4724499
Advice and guidance, Addiction support, Outreach, Housing advice & support

SORT (Sandwell Outreach Recovery Team)

By The Kaleidoscope Plus Group

We currently support 100 people within the Borough Of Sandwell, who have a mental health difficulty and are experiencing difficulties with housing related issues. This a short term, goal focused intervention, developing and empowering people to manage their own issues.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

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321 High Street
West Bromwich
West Bromwich
B70 8LU
0121 565 8344
Advice and guidance, Immigration and migrant support

support in immigration advice

By Emerging Communities Network

Information, advice and guidance relating to people, the immigration system and people`s experience on it. This service is provided in different European languages.

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Thimblemill Library, Smethwick
Smethwick
B67 5RJ
07907 580 787

Walk-A-Mile

By Riverside

We are a Housing Association that offers activities to all ages.

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Hawthorn Fields Neighbourhood Office St Vincent Crescent
West Bromwich
B70 0LG
0121 532 5426
Advice and guidance, Housing advice & support, Parent and family support, Children and youth activities

West Smethwick Family Support Services

By West Smethwick Enterprise

West Smethwick Enterprise offer family support for vulnerable children and families in the local community. We offer a wide range of services for our families and children and tailor make every services to suit their individual needs.

Quality: PQASSO Level 1

More details
West Smethwick Enterprise, Smethwick Council House, High Street,
Smethwick
B66 3NT
0121 558 6796
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.