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Advice and guidance

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Polish, Eastern European

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

CBO provides free and impartial advice to Sandwell residents on issues around; welfare benefits, Immigration and debt.

Ethnicity focus: Indian, Pakistani, Bangladeshi

Advice and Guidance covering housing, benefits, employment and health and education.

Quality: Staff subject to Disclosure & Barring Service

The service supports individuals and families affected by the complexities of the Benefits system and are being impacted by recent welfare reforms.

Quality: Staff subject to Disclosure & Barring Service

Free advice to people living in Sandwell. We offer welfare benefit checks and advice in relation to employment, housing and immigration in the following languages: English , Bengali, Hindi, Urdu and Punjabi. #SAPN

Quality: Staff subject to Disclosure & Barring Service

Home From Hospital Care supports Sandwell residents who have recently been discharged from City Hospital and Birmingham residents who have been discharged from Birmingham hospitals with benefits checks and support with bills, correspondence and information, advice and signposting.

Specialist Citizens Advice Bureau service for brain injury survivors and their close families.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

Activities provided range from social, recreational, health activities to advice, training and focused interventions offering a holistic family approach.

Ethnicity focus: Indian, Pakistani, Bangladeshi

Our Mobile Advice Unit services the West Bromwich area, please see the website for days and times.

We will be providing space five days a week- Monday-Friday, between the hours of 10am until 2.00pm with a warm and welcoming space, where they will be able to access free hot drinks- tea or coffee, (non-specialty) or a squash based drink/water. From 10am – 11am we also offer toast. Between 11am-2pm there will biscuits and fruit, available.

Quality: Staff subject to Disclosure & Barring Service

Sandwell's adult drug and alcohol treatment service.

Quality: Staff subject to Disclosure & Barring Service

Sandwell Women’s Aid provides safe, secure and supportive accommodation which is available 24 hours a day for women and their children escaping domestic abuse. Our services are accessible for all women, regardless of age, culture, disability, ethnicity or sexuality.

Quality: Investors in People
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

This Drop Session aim is to help people to help themselves in saving money, reducing isolation, accessing services, health, and well-being, dealing with everyday life choices, and increase their networks. Giving Support, advice, guidance, and confidence building.

Quality: Staff subject to Disclosure & Barring Service

Having a fall is not an inevitable part of ageing. With the right knowledge and support, whether you are 65 or 95, there are a number of simple changes you can make to your lifestyle and home to help reduce your risk of falling and protect your independence.

The YMCA provides a range of supported accommodation for young people across Sandwell through the following settings: YMCA 38 Carters Green / Western Gateway, 60 and 62 High Street, West Bromwich, Phoenix St, Stanley Lodge and 235 Hampstead Road. To find out more please contact 0121 524 1950

Quality: Staff subject to Disclosure & Barring Service

One-to-one support with housing.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Congolese

BID's Housing Support service aims to help vulnerable people and focuses on housing related support enabling them to live as independently as possible in their accommodation and to access the wider community.

Tenancy related support for vulnerable adults across the Sandwell area.
Supporting them to maintain independence and re-engage with community activities.

Quality: Staff subject to Disclosure & Barring Service

Community Hub will be offering free, confidential and impartial advice and signposting with a drink and snack in a warm and welcoming environment.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Our Mobile Unit will be offering free, confidential and impartial advice with signposting to local and national support organisations over a hot drink and snack in a warm and welcoming environment.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Place of Warmth, every Friday, Free drinks and hot food.

We are proud to be presenting Jubilee Park Community Centre's Place of Warmth. A place where you can make friends, sit and read, play games or obtain some advice from our specialist team of staff.

Come and join us every Friday between 9am - 3pm for a warm drink, glass of squash, hot food, fun and games all free of charge.

With a range of activities happening each week.

Quality: Staff subject to Disclosure & Barring Service

Whatever your pregnancy-related problem, help is just a click, text or call away.


If you’re late and worried about being pregnant, considering abortion or you’ve...

Quality: Staff subject to Disclosure & Barring Service

Nicholl Grange is a 14 bed registered care home for people with mental health problems. It provides 24-hour staffing to help residents live comfortable and fulfilling lives. The home consists of a 10 bedded main unit with 4 separate self contained flats next door and a large and pleasant shared garden area to the rear.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

We are now part of the Sandwell Council Warm Spaces programme - providing a warm space to everyone on:
- Saturday mornings

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: Polish, Eastern European

Shopping support service provided by Home From Hospital Care for Sandwell Residents recently discharged from City Hospital and all Birmingham residents discharged from Birmingham hospitals. HFHC provides six weeks of support to help people do a weekly shop and can provide support and information to make arrangements for shopping support when the six weeks comes to an end.

We currently support 100 people within the Borough Of Sandwell, who have a mental health difficulty and are experiencing difficulties with housing related issues. This a short term, goal focused intervention, developing and empowering people to manage their own issues.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Specialist Debt Casework Service call 0121 726 6745 for appointment, appointments available across Sandwell & Walsall

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Day - to - day Support needs, Administration needs, and Befriending services are all provided at Best Choice Befreidning Services CIC

Quality: Staff subject to Disclosure & Barring Service

SWEDA provides information, advice and guidance to individuals looking to get back into work (Employability) and those considering self-employment. We provide Training in IT alongside Employability and Business Workshops. We support the creation of new Social Enterprises and the growth of existing Social Enterprises and businesses.

Independent one to one advocacy support for older people with long term health and accommodation issues.