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A registered home care service serving Sandwell, Birmingham delivering personal care and domestic support in the home to enable individual to retain or maintain their independence.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

We refer carers to Sandwell Enquiry for a Carers Assessment as they maybe entitled to a Carers Direct Budget, if they meet Adult Services criteria they will receive a small amount of money that can either pay for a respite care or befriending service which will give them a break from their caring responsibilities and can pursue any interests and hobbies or just meet friends knowing that their loved one is being cared for and supported.

In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If carers do not meet Adult service eligibility criteria, they can always purchase our service privately as a self funder.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

We provide a unique range of early interventions and preventative therapeutic programmes to every young person. Our starting point is to build a positive relationship with them and go at their pace.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English

We offer supported contact sessions, which varies from a supervised contact. A worker is always present but is unable to complete reports on what happens during contact. Attendance records are kept and can be shared where necessary.