Sapphire Service

Address details
Organisation Agewell
Address Rounds Green Library Martley Road
B69 1DZ
Contact details
Phone 0121 796 9333
Opening hours 9 am to 5 pm
Accessibility details Fully accessible

The sapphire service is a hospital and community initiative operating across older peoples wards at Sandwell and City Hospital. It is jointly delivered by Agewell, a local social enterprise for older people and the West Bromwich African Resource Centre, a local charity for African Caribbean and Dual Heritage individuals and families.

In partnership with the Hospital Trust Staff, the Sapphire Service aims to:
Improve the hospital experience for older adults and their carers
Befriend patients and support with eating and hydration if required
Identify any barriers to getting patients back home as soon as possible
Support and advocate for patients in the discharge planning process to reduce readmissions
Provide and help older adults and their carers to access community
Signpost and help older adults and their carers to access community services in their local area which can improve their quality of life

For more information please contact Agewell on 0121 796 9333 or

Service details
Categories Advocacy, Advice, Befriending, Carers support
Staff Qualifications Fully qualified
Gender both
Last updated: Apr 24, 2019 10:59
Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.