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Free penpal befriending service

This service is for adults with PMLD - complex needs (Profound and Multiple Learning disabilities).

Options for Life have provided high quality care for adults with complex needs, learning disabilities and/or autism since 1988. We currently offer PMLD support, community outreach, Online activities and building based opportunities. Our aim is to provide a service that will enhance your life, health and well being and support you to build on all your strengths and have fun.

Quality: Staff subject to Disclosure & Barring Service

Maybe there are other barriers stopping you from going to a game, physical, mental or you've never been before...

A Baggies Buddy can accompany you. your Buddy can meet you before kick off if you want, or you can request their company to watch the match.

Tickets are available exclusively at half price on the Buddies scheme at just £10.

To find out more or book tickets contact Buddies@wbafc.co.uk or call 07896 436490

Basic Computing Skills.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Bridges service supports people with palliative care needs in Sandwell and parts of Birmingham

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Due to the current COVID-19 pandemic all our services are delivered differently and please phone our office on 0121-500-5441 or email; info@cbo786.co.uk to find out how to access support.

Activities provided range from social, recreational, health activities to advice, training and focused interventions offering a holistic family approach.

Ethnicity focus: Indian, Pakistani, Bangladeshi

Sure Start Children Centres - Tipton, Burnt Tree and Great Bridge

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Advice, guidance and support for carers and families of people with dementia.

We refer carers to Sandwell Enquiry for a Carers Assessment as they maybe entitled to a Carers Direct Budget, if they meet Adult Services criteria they will receive a small amount of money that can either pay for a respite care or befriending service which will give them a break from their caring responsibilities and can pursue any interests and hobbies or just meet friends knowing that their loved one is being cared for and supported.

In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.

If carers do not meet Adult service eligibility criteria, they can always purchase our service privately as a self funder.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Afro Caribbean

Free telephone befriending service

Quality: Staff subject to Disclosure & Barring Service

Dancing for fun with friends

every Wednesday we are opening our Community cafe between 9.30 and 11.30am. we offer a welcoming environment and amazing value breakfasts for the local community

Quality: Staff subject to Disclosure & Barring Service

Support service for 65+ in Tividale & Rowley areas of Sandwell

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Providing information and support to Brain Injury and Stroke survivors and their families/carers in the community.

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

Promoting Living And Dying Well

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

The Sense Day Service is open 7 days a week, and offers a fully person-centred approach for people of all ages, with a visual and/or hearing impairment. People are fully supported to access community-based facilities, and have the opportunity to access other Sense services, such as rock climbing, ice skating, sailing, massage and arts and crafts.

Providing respite care or support during the day, to give main carer a break.

Quality: Staff subject to Disclosure & Barring Service

Telephone-based companionship and personalised support service

Quality: Staff subject to Disclosure & Barring Service

Helping you and your family before and after being diagnosed with dementia

Lifestyles Drop-in Service – SAFS manage the SAFS Windmill Community Centre where groups and activities take place. We provide one to one support to individuals allowing them to access activities as they choose.

The Dudley Carers Wellbeing Service provide a wellbeing service to all age carers throughout the Dudley borough, providing them with access to support and services tailored to their individual needs to enable them to live their own lives healthily.

Quality: CQC Registered

To Identify and assess individuals who are at risk of presenting early signs and symptoms of long term conditions, such as diabetes, heart disease, stroke and cancer.
This project targets a mix of age groups, genders and ethnicity.

Support and employability training and qualifications.

English language Classes.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

A service available to disabled, elderly and disadvantaged people their carers, family members, and health professionals requiring information and advice and equipment for people who are deaf or hard of hearing living in Sandwell living.

Having a fall is not an inevitable part of ageing. With the right knowledge and support, whether you are 65 or 95, there are a number of simple changes you can make to your lifestyle and home to help reduce your risk of falling and protect your independence.

English for Speakers of Other Languages.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Sandwell's leading social and therapeutic horticultural project supporting people's health and wellbeing for over 20 years (an Ideal for All project - registered charity for disabled people)

Quality: Matrix

Sandwell's leading social and therapeutic horticultural project supporting peoples health and wellbeing for over 20 years (an Ideal for All project - registered charity for disabled people)

Quality: Matrix

Sandwell's leading social and therapeutic horticultural project supporting peoples health and wellbeing for over 20 years (an Ideal for All project - registered charity for disabled people)

Quality: Matrix

Contact us to arrange an initial assessment for English, Maths and ICT. We also deliver sewing and dressmaking, art and flower arranging. www.learnsafl.co.uk

Quality: Staff subject to Disclosure & Barring Service

Free support to GCSE students in need of assistance with Numeracy and Literacy.

Quality: Matrix
Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi, Afro Caribbean

Our Carers information, advice and support service operates between 9am - 5pm on Mondays to Fridays. If no one is available to take your call, carers can leave their contact details with our Administration Officer or Receptionist and our Service Manager will phonethe carer when he returns to our office.

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: Indian, Somali, Pakistani, Bangladeshi, Afro Caribbean

Labour Party meeting get together every third Thursday.

New Beginnings provides Moses Basket packs for the most vulnerable mothers and their new babies in our community.

Options for Life have provided high quality care for adults with learning disabilities and/or autism since 1988. We currently offer community outreach, Online activities and building based opportunities. Staff will enable you to maintain your independence and where needed, encourage and support you to learn new and maintain independent living skills. Staff are trained to deal with and support participants that may have sensory needs, set routines and may require specialist support. Our service is flexible, and we will work with you and your family to support you to make any changes to your chosen programme or to try new experiences. Our aim is to provide a service that will enhance your life, health and well being and support you to build on all your strengths have fun and be as independent as you possibly can.

Oak Green Lodge is also home to our Head Office.

We are a Third Party Reporting Centre - where a person can report a hate crime confidentially, whether you have been a victim or witness, if you do not want to report directly to the police. Reporting Centre staff are trained in dealing with incidents of hate crime and can help someone to get the support that you may need, after experiencing or witnessing a hate crime.

Quality: Staff subject to Disclosure & Barring Service

Options for Life have provided high quality care for adults with learning disabilities and/or autism since 1988. We currently offer community outreach, Online activities and building based opportunities. Staff will enable you to maintain your independence and where needed, encourage and support you to learn new and maintain independent living skills. Staff are trained to deal with and support participants that may have sensory needs, set routines and may require specialist support. Our service is flexible, and we will work with you and your family to support you to make any changes to your chosen programme or to try new experiences. Our aim is to provide a service that will enhance your life, health and well being and support you to build on all your strengths have fun and be as independent as you possibly can.

Quality: Staff subject to Disclosure & Barring Service

A drop in service, Monday to Friday, 10am till 4pm connecting people to a variety of services to improve health and well-being.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Sickle Cell and Thalassaemia Outreach services

Outreach support for people recovering from functional mental health and family members.

Quality: Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Indian, Somali, Pakistani, Congolese, Bangladeshi, Afro Caribbean

Outreach Services offer a variety of options around working in a persons own home to promote social inclusion, reduce isolation and promote wellbeing both physically and mentally.

PAPYRUS works with a wide range of organisations to provide a range of training options, including: Applied Suicide Intervention Skills Training (ASIST), Suicide Awareness, Identifying and Talking About Suicide, and training specifically for school staff. We also run a Forum in the West Midlands for those interested in working on community suicide prevention campaigns and activities.

A Support Group for parents and carers who have disabled children, young people and adults.

Quality: OFSTED inspected, PQASSO Level 2, Investors in People, CQC Registered
Ethnicity focus: Indian, Pakistani, Bangladeshi

Play & Stay for Parents and careers to spend some time with their children away from the home and to meet new people

Quality: Staff subject to Disclosure & Barring Service

Ready Steady Brunch is a 6 week course which will be started on Thursday 2nd May 2019 from 11:00am till 2:00pm.
Ready Steady Brunch is a fun course with a focus on healthy and economical recipes.
However there is a charge on this course. But, if you are on benefits this course is free.
To book a place we would advice you to pop into our centre so that we can enrol you onto the course.

To provide respite stay with a Shared Lives Carer, from one night to a few weeks, to give family members a planned break.

Quality: Staff subject to Disclosure & Barring Service

Supporting Your Recovery supports older people aged 65+ with low care needs in their own homes after being discharged from hospital or a nursing home.

The Community Offer provides low level practical support and access to personalised information, advice and guidance to anyone aged 18+. Supporting your wellbeing and helping you live as safely and independently as possible.

Quality: Matrix

Sandwell Dementia Navigators provide ongoing support, information and advice to families who are looking after someone with dementia or memory problems. We know that as a carer your needs can change and we can offer you support in different ways to help you continue to care throughout your caring journey.

Quality: CQC Registered

Telephone befriending service for isolated, lonely and vulnerable people during Covid 19 pandemic and in the foreseeable future.

All of our projects:
• Work on the side of those we support.
• Are independently of service providers and statutory agencies.
• Are free from the potential conflicts of interest unlike those that may provide other services.

Are you an older person or the carer of an older person?
The Sapphire Service is here to support you.


The Sapphire Service is jointly delivered by the West Bromwich African Caribbean Resource Centre in partnership with Agewell CIC. In terms of benchmarking quality, the WBACRC service has achieved ISO 9001 Quality Mark, this is an International and national quality assurance award which demonstrates that we have robust governance and quality systems and procedures in place with our service.
In partnership with the hospital Trust staff, Sapphire aims to:
• Improve the hospital experience for older adults and their carers
• Befriend patients and support with eating and hydration if required
• Identify any barriers to getting you back home as soon as possible
• Support and Advocate for patients in the discharge planning process to reduce readmissions
• Provide support in those early days back at home
• Signpost and help older Adults and carers to access community services in their local area that can improve their quality of life
We understand how overwhelming it can feel to be in hospital and the strain it can put on families and their carers, the Sapphire Service is here to help.
Look out for our friendly staff and volunteers on the wards or contact Deborah Harold at Agewell or Deska Howe at the West Bromwich African Caribbean Resource Centre on the numbers below.
Tel: 0121 796 9333 Email: info@agewelluk.org.uk
Tele: 0121 525 9177 Email: deska.howe@wbacrc.org.uk

Quality: Investors in People, Staff subject to Disclosure & Barring Service
Ethnicity focus: English, Afro Caribbean

We currently support 100 people within the Borough Of Sandwell, who have a mental health difficulty and are experiencing difficulties with housing related issues. This a short term, goal focused intervention, developing and empowering people to manage their own issues.

Quality: Investors in People, Staff subject to Disclosure & Barring Service

Daily luncheon club that provides a choice of three freshly cooked hot homemade meals, delivered to your door.

SWEDA provides information, advice and guidance to individuals looking to get back into work (Employability) and those considering self-employment. We provide Training in IT alongside Employability and Business Workshops. We support the creation of new Social Enterprises and the growth of existing Social Enterprises and businesses.

This free service offers weekly or bi-weekly befriending/ well being calls. The calls help to reduce isolation and loneliness, enable us to offer support and advice and helps participants to stay engaged in the service.

Quality: PQASSO Level 1

A weekly phone call to have a chat, see how you are, and find out if there is anything we can support you with.

Options for Life have provided high quality care for adults with learning disabilities and/or autism since 1988. We currently offer community outreach, Online activities and building based opportunities. Staff will enable you to maintain your independence and where needed, encourage and support you to learn new and maintain independent living skills. Staff are trained to deal with and support participants that may have sensory needs, set routines and may require specialist support. Our service is flexible, and we will work with you and your family to support you to make any changes to your chosen programme or to try new experiences. Our aim is to provide a service that will enhance your life, health and well being and support you to build on all your strengths have fun and be as independent as you possibly can.

Quality: Staff subject to Disclosure & Barring Service

Improving the emotional and psychological wellbeing of children and young people in Sandwell aged 5 - 25

Ethnicity focus: English, Turkish, Indian, Polish, Somali, Pakistani, Congolese, Afghan, Iraqi, Bangladeshi

YGym - Friendly community Gym providing everything you need to get fit and have fun. There’s something to suit all ages and abilities.

Quality: Staff subject to Disclosure & Barring Service